Sales and Business Administrator Apprenticeship

Summary

A fast paced company is looking for a keen and energetic person to join our ambitious and growing sales team. If you have a ‘can do’ personality, committed, conscientious, and a willingness to learn attitude we would love to meet you. This exciting role would suit a candidate that is looking to start or progress in an customer service career.

Annual wage: £16,000 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, 8am to 5pm or 8:30am to 5:30pm.
40 hours a week
Possible start date: Monday 6 January
Duration: 1 year 3 months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Data inputting
Answering phone calls
Resolving sales related queries
Providing support to our sales team
Assisting with queries that are raised from other internal departments
Preparing quotes for customers
Converting quotes to sales orders
Chasing for updates on deliveries from suppliers
Keeping customers informed
Review On Holds orders and action where necessary
Review all zero values pricing orders
Sales invoice runs
Inputting data on Sage
Running reports
General administration duties

Where you’ll work

AXIS JUNCTION; 9 Middleton Stoney Rd; Bicester OX26 1RT; United Kingdom

OX26 1RT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ABINGDON AND WITNEY COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Duration:

• 15 months practical training period, plus 3 months for End Point Assessment

Delivery model:

• Work-based training with your employer
• 10 days professional training at college
• Approximately 12 on-site or/and Teams assessment visits per year
• Level 2 Functional Skills in Maths and English (7 days at college for each, if required)
• Off the job training will count for at least 6 hours a week of an apprentice’s time at work

Qualifications included:

• Level 2 Functional Skills in English and maths
• Level 3 Business Administrator Apprenticeship Standard

Requirements

Desirable qualifications

GCSE in:

English and Maths (grade A* to C / Level 9 -4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Team working
Initiative
Patience

Other requirements

There might be opportunities in accompanying colleagues to meet with customers on sites .

About this company

We are a prominent UK provider of engineering components and services, serving diverse industry sectors. Annually, we deliver products worth over £20 million to our esteemed blue-chip clientele. Our specialisation lies in offering a comprehensive one-stop solution for maintenance, engineering, manufacturing, and general business needs. In this dynamic and fast-paced environment, being REACTive is crucial.

Company benefits

- Free parking - Well-equipped staff break area - Games room for staff bonding occasions - Staff break space with premium appliances

After this apprenticeship

Possibility of a permanent full time role for the right candidate on successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

ABINGDON AND WITNEY COLLEGE

Imogen

apprenticeships@abingdon-witney.ac.uk

01235 216216

The reference code for this apprenticeship is VAC1000288023.

Apply now

Closes in 20 days (Monday 9 December at 11:59pm)

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