Apprentice Sports Travel Consultant (Salary - £15,600)
ONSIDE TRAVEL MANAGEMENT LIMITED
HUDDERSFIELD, HD1 1RD
Closes on Friday 3 January
Posted on 7 November 2024
Contents
Summary
A fantastic opportunity where you will have a responsibility for managing and organising all aspects of sports travel to meet the specific needs of clients and their employees. You will ensure that the travel experience is efficient, cost-effective and tailored to the client’s requirements.
- Annual wage
- £15,600 a year
- Training course
- Travel consultant (level 3)
- Hours
-
Monday to Friday, from 9:00am to 5:30pm.
37 hours a week
- Possible start date
-
Monday 13 January
- Duration
-
1 year 3 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
Main responsibilities:
- Researching and understanding clients’ travel needs and preferences
- Suggesting suitable travel packages and services based on the client’s specifications
- Booking and arranging flights, hotels, car rentals, and other travel services
- Providing clients with all necessary travel information, including guides, maps, and event programmes
- Creating and updating electronic records of clients
- Managing documents related to travel arrangements
- Achieving revenue and profit targets set by the company
Company benefits:
- Trade rate travel discounts
- Potential for travel to work discounts (not guaranteed)
- Eye Test Voucher
- Monthly team lunch
- A day off for your birthday
- Team nights out
- Cycle to Work Scheme
- Free weekly coffee
Where you’ll work
STUDIO 45
THE GLASS BOX
6 FRIENDLY STREET
HUDDERSFIELD
HD1 1RD
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
DAMAR LIMITED
Your training course
Travel consultant (level 3)
Equal to A level
Course contents
- Geography: Source and provide reliable and relevant geographical information that will help inform enquiries, support customers’ travel decisions and close sales
- Travel Information: Source and provide accurate and relevant travel information that will ensure customers have a positive travel experience
- Industry Practice: Carry out transactions, using a range of reservation and booking systems, according to standard industry practices and the procedures of the business, ensuring that customers are offered travel options that will meet their individual needs within agreed deadlines
- Travel Options: Source travel options, work with relevant industry suppliers and produce detailed itineraries that best meet customers’ needs
- Product and Service: Match customer needs to products and services and identify opportunities to upsell, suggest alternatives, introduce an enhanced competitive offer when appropriate and always aim to maximise profit when closing the sale
- Customer: Engage customers by building rapport and take opportunities to adapt communication styles to match their needs and deliver an enhanced service which encourages repeat business and consistently aims to exceed their expectations
- Legal and Compliance: Conduct the business transaction in compliance with travel industry regulations, approved codes of practice and business policy and continuously monitor the process to ensure accurate information and advice is given to customers
- Industry Technology: Use technology effectively and efficiently and input data accurately in accordance with business procedures
- Business: Actively support business performance by meeting agreed targets and providing travel solutions for customers varying needs and budgets in a way that is profitable to the business
- Sales: Achieve and exceed commercial targets by applying selling techniques that are appropriate to all customer types, take opportunities to maximise sales for example by selling promotions and preferred supplier programmes and maximise financial performance by upselling, cross-selling and calculating fares and refunds accurately
- Team and Personal Performance: Work constructively with team members to deliver travel plans and experiences that meet customer needs and recognise opportunities for self and team development to improve performance
- Communication: Select and use appropriate methods of communication including digital technologies according to the customer and the nature of the travel details being conveyed, ensuring quotes and prices are presented accurately
- Sustainability: Adapt working practices to minimise the negative effect on the environment
Your training plan
- Travel Consultant level 3 apprenticeship standard
Requirements
Essential qualifications
GCSE in:
- English (grade 4/C)
- Maths (grade 4/C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Organisation skills
- Customer care skills
- Problem solving skills
- Logical
- Team working
Other requirements
Damar is committed to safeguarding and promoting the welfare of our apprentices and expects our employer partners to share this commitment and to take appropriate steps to ensure that learning takes place in a safe, healthy and supportive environment.
About this company
Global Business and Sports Travel Management company with a personal touch. Onside Travel Management deliver tailored travel solutions, they pride themselves on getting to know their clients and their objectives to provide a unique service. Values are: Human Caring Approach, Growth of business and people a like, Integrity to people, client and business, Innovative and flexibility.
After this apprenticeship
As the company grow all future job opportunities will be advertised within prior to going external. As they are a new company they are looking for employees to stay long term and grow with the business. Upon completion of the apprenticeship will be offered a full time job subject to passing a probation period.
Ask a question
The contact for this apprenticeship is:
DAMAR LIMITED
Sabina Adam
Sabina.Adam@damartraining.com
07566 289 979
The reference code for this apprenticeship is VAC1000286518.
Apply now
Closes on Friday 3 January
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