Business Admin Apprentice - Hemel Hempstead

INVOLVE SELECTION LIMITED

Hemel Hempstead, HP2 4AD

Closes in 25 days (Sunday 1 December)

Posted on 5 November 2024


Summary

Administration is the oil that keeps the business moving - you will be involved in all facets of the business from sales, facilities, operations, accounts, HR, Health and Safety and customer service. This role is vital to our business and support is given throughout.

Annual wage
£15,000 a year

Minimum wage rates (opens in new tab)

Training course
Business administrator (level 3)
Hours
Monday - Friday, 9.00am - 5.00pm.

37 hours a week

Possible start date

Thursday 12 December

Duration

1 year 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Supporting the general manager with all things business related
  • Working with the Operations Team to ensure all requests are planned and carried out in a timely manner
  • Reports are maintained, filed and billed correctly
  • Responding to and fielding requests from multiple stakeholders
  • Ensuring Health and Safety throughout

Where you’ll work

Hillfield Road

Hemel Hempstead

HP2 4AD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

INVOLVE SELECTION LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
  • Your training plan

    The successful applicant will complete and obtain a Level 3 Business Administrator Apprenticeship through Vocate Training. 

    You will be taught through:

    • 4-6 weekly 1-2-1 sessions with your tutor
    • 20% Off the Job Training
    • The course is a 12-18-month programme

    Requirements

    Essential qualifications

    GCSE or equivalent in:

    • Maths and English (grade C (4) or above)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • Organisation skills
    • Customer care skills
    • Administrative skills
    • Logical
    • Team working
    • Initiative
    • Patience

    About this company

    We were set up, specifically to meet the requirements of recruitment business’s for support with regard to the pace of recruitment, volume workforce management, financial, strategic and compliance affairs. This is a specialist area, that requires professionals who understand the commercial and compliance-related challenges of this fast-moving sector of workforce management.

    After this apprenticeship

    • A full-time position is expected following successful completion of the apprenticeship
    • The administration role may be a gateway to further career opportunities, such as management or senior support roles

    Ask a question

    The contact for this apprenticeship is:

    INVOLVE SELECTION LIMITED

    John Moriarty

    john.moriarty@vocate.training

    07765381711

    The reference code for this apprenticeship is VAC1000285693.

    Apply now

    Closes in 25 days (Sunday 1 December)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.

    Company’s application instructions

    Please complete the application questionnaire and attach your CV and Skills Overview.