APPRENTICE SALES EXECUTIVE

Summary

We will strive to support you and help you achieve your goals and ambitions. Building on their well-established roots, we are looking to grow and expand their successful appointment generator/ telesales team. We are looking for Appointment Makers/ Telesales Agents to contact pre-existing clients to book them in for domestic cleaning services.

Annual wage: £12,979.20 a year
Minimum wage rates (opens in new tab)
Training course: Sales executive (level 4)
Hours: Monday - Friday, 10.00am - 7.00pm.
39 hours a week
Possible start date: Saturday 1 February
Duration: 1 year 6 months
Positions available: 5

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Outbound calling
Appointment setting
Taking card payments
Data updating
Diary filling

Where you’ll work

I D B House, Room 8/9

70 Savile Street East

Sheffield

S4 7UQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SHEFFIELD COLLEGE, THE

Your training course

Sales executive (level 4)

Equal to higher national certificate (HNC)

Course contents

Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Your training plan

Level 4 Sales Executive Apprenticeship Standard
Training given in Sheffield in office
External training to be confirmed

Requirements

Desirable qualifications

Other in:

Common Sense (grade A)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Customer care skills
Number skills
Non judgemental
common sense and decency

Other requirements

Repetative conversations.

About this company

We are a small sales team, looking to expand. We are NOT like your usual call centres. This is for life, if that's what you want. You will not be fired from this job, by management. You will fire yourself if you don't follow rules.

After this apprenticeship

Sales exectutive leading to team leader

Ask a question

The contact for this apprenticeship is:

B & B MARKETING LTD

Pav AKHTAR

pav@pepto.co.uk

The reference code for this apprenticeship is VAC1000285462.

Apply now

Closes on Saturday 4 January

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