Service Technician Apprenticeship Lookers Volvo Chelmsford

LOOKERS PLC

Chelmsford, CM1 2QX

Closes on Monday 30 December

Posted on 30 October 2024


Summary

We are seeking a motivated individual to join Lookers Volvo as a Service Technician Apprentice. This apprenticeship offers a unique opportunity to learn the skills and knowledge necessary to become a proficient service technician in the automotive industry.

Annual wage
£12,646.40 a year

Minimum wage rates (opens in new tab)

Training course
Autocare technician (level 2)
Hours
Monday to Friday ,9.00am to 5.00pm, shifts. May work evenings and weekends.

38 hours a week

Possible start date

Monday 13 January

Duration

2 years 6 months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems
  • Learn to perform routine maintenance tasks, including inspections, lubrication, and adjustments
  • Participate in equipment installations and upgrades under supervision
  • Develop proficiency in using diagnostic tools and equipment to identify issues accurately
  • Collaborate with team members to ensure timely completion of service requests and projects
  • Follow safety protocols and guidelines to maintain a safe working environment
  • Document service activities, including work performed, parts used, and customer interactions
  • Attend training sessions and workshops to enhance technical skills and product knowledge
  • Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations
  • Assist with inventory management, including tracking parts and supplies used during service operations

Where you’ll work

8 Baynes Place

Waterhouse Business Park

Chelmsford

CM1 2QX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CALEX UK LTD

Your training course

Autocare technician (level 2)

Equal to GCSE

Course contents
  • S1: Contribute to maintaining a healthy and safe workplace, including the maintenance of key equipment and carrying out general housekeeping
  • S2: Carry out stock procedures including dealing with routine stock deliveries, placing stock into storage, carrying out stock rotation duties and ordering parts for customers following company procedures
  • S3: Carry out vehicle safety inspections and routine maintenance in line with manufactures specifications or approved schedules, company procedures and complete approved documentation.
  • S4: Make recommendations to customers based on the results of inspections, ensuring that sales recommendations are accurate and fully costed, are ethical and in the best interests of the customer at all times, using language that is transparent and avoids jargon.
  • S5: Carry out replacement/repair and balancing of a range of light vehicle tyres, including ultra-low profile, directional, asymmetric and run-flat tyres fitted to a range of wheel sizes and types
  • S6: Carry out the replacement of components on a specific range of vehicle systems including Steering & Suspension, Braking systems, Battery & Charging systems, exhaust systems and Air-Conditioning systems
  • S7: Carry out 4-wheel Geometry operations including adjustments on a range of vehicles with different suspension and steering systems
  • S8: Use a range of specialist tools & equipment, mechanical & electrical measuring tools and diagnostic equipment to support fault identification and repair.
  • S9: Identify & procure correct parts to meet specific customer requirements
  • S10: Access vehicle technical data to inform inspections and make judgements on wear and serviceability.
  • S11: Deal with and resolve low-level customer complaints
  • S12: Communicate effectively with customers, suppliers and colleagues
  • S13: Use specific company IT systems within the workplace, including Point-of-sale systems and hand-held devices.
  • Your training plan

    A standard workweek typically consists of 40 hours, scheduled from Monday to Friday, starting at 8:30 am and ending at 5:30 pm. Nevertheless, the specific working hours may vary depending on the requirements of individual Dealers.

    Approximately 20% of your total work hours will be dedicated to 'off-the-job' training. This is a mixture of online classrooms and face-to-face learning at Volvo Training Centre in Daventry.

    Requirements

    Essential qualifications

    GCSE in:

    • English (grade 4 or above)
    • Mathematics (grade 4 or above)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Presentation skills
    • Administrative skills

    About this company

    We understand that fostering a diverse, inclusive, and engaged culture is critical to the success of our business. We act with integrity and transparency, and we encourage our colleagues to live by the Lookers' values: Simple, Engaging, and Transparent. Lookers is an equal opportunities employer. We are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reach their full potential. We encourage our colleagues to work together and celebrate their individual differences and perspectives. We recognise that the automotive industry has a long history of male dominated roles. As a proud member of the Automotive 30% Club, we make a concerted effort to attract and retain females for all areas of our business. We champion females in our workplace.

    After this apprenticeship

    Throughout your apprenticeship journey, we are committed to nurturing your growth and development, guiding you toward attaining a widely recognised qualification in the motor industry.

    This qualification serves as a cornerstone for building your career, offering abundant opportunities within our expanding Dealer Network. Upon successful completion of the program, you'll be well-equipped to advance and transition into new roles.

    Ask a question

    The contact for this apprenticeship is:

    CALEX UK LTD

    The reference code for this apprenticeship is VAC1000284835.

    Apply now

    Closes on Monday 30 December

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.