Administration Assistant Apprentice

Summary

Adaptainer Limited is a sales and leasing container company engaging in all aspects of containerised equipment used for shipping, storage and accommodation. They are currently looking for an Administration Assistant apprentice to join their team.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, between 9.00am and 5:30pm.
37 hours a week
Possible start date: Monday 9 December
Duration: 1 year 6 months
Positions available: 3

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Key responsibilities and accountabilities:

Updating spreadsheet with order information
Raising invoices
Checking payments have been received
Quoting customers using the CRM tool
Managing an inbox, responding to enquiries
Answering phones and directing calls

What we are looking for:

Someone wanting a career in administration/sales
Must have high attention to detail
Execllent organisation skills
Able to multitask, plan and organise workload to meet tight deadlines
Must be able to work unsupervised and well under pressure

Where you’ll work

Adaptainer Ltd, 3 Angel Lane, Fore Street

Ipswich

IP4 1JX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WEST SUFFOLK COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification.
Functional skills will be studied if equivalent qualifications are not held.

Requirements

Essential qualifications

GCSE or equivalent in:

Maths and English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Team working
Initiative

Other requirements

Office based, working on a computer every day. Company events, bonus schemes available.

About this company

Adaptainer Limited is a sales and leasing container company engaging in all aspects of containerised equipment used for shipping, storage and accommodation. Today the company is regarded as a leader in the marketplace and technical innovator of intermodal containers. We pride on customer service and making sure the customer receives the best experience from order to delivery.

After this apprenticeship

Opportunity to progress in a fast growing company, lots of departments allowing them to have a career in a company.

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