Sales Administrator Apprentice
ALLIANCE OFFICE SYSTEMS LTD
WEST YORKSHIRE, HX2 9TN
Closes in 31 days (Saturday 30 November)
Posted on 30 October 2024
Contents
Summary
We are seeking a Sales Administrator to join our small but dynamic team at our Halifax office. This office-based role involves processing customer sales orders received via email, handling invoicing, and managing daily customer interactions over the phone.
- Annual wage
- £13,312 to £23,795.20 a year
- Training course
- Customer service specialist (level 3)
- Hours
-
Monday to Friday- 5 days
9:00am to 5:00pm
30 minutes for lunch
40 hours a week
- Possible start date
-
Sunday 1 December
- Duration
-
1 year 3 months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
As an apprentice you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
- Sales order processing through our main operating system
- Raising job sheets as part of the order processing
- Liaising with production
- Double checking of processed sales orders
- Updating customers with order acknowledgements
- Invoicing/raising dispatch notes for transport
- Daily customer route planning for transport
- Building and maintaining good relationships with our customers
- First point of contact for new enquiries and general customer calls
- Responding to customer queries
- Day to day filing of delivery notes
- Dealing with returns
- Raising purchase orders
- Learning product knowledge
- Any other duties that may arise
- There will be on the job training initially working alongside our office manager
Where you’ll work
HOLMFIELD INDUSTRIAL ESTATE
HOLMFIELD
HALIFAX
WEST YORKSHIRE
HX2 9TN
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
CALDERDALE COLLEGE
Your training course
Customer service specialist (level 3)
Equal to A level
Course contents
Your training plan
Requirements
Desirable qualifications
GCSE in:
- Maths and English Language (grade C/4 or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
- Initiative
About this company
Based in West Yorkshire and established for 30 years, Alliance specialises in the design and manufacture of office furniture, desk tops and bespoke screens. We supply to the trade only, our products are regularly used in the education, healthcare and public sectors. Maximising on our unique in-house manufacturing facilities including in house engineers, master joiners and upholsterers, Alliance produces 98% of its products in the UK and is proud to be a British manufacturer. Our product range is vast and includes, but is not limited to, partition screens, task and executive chairs, reception chairs, boardroom chairs and breakout furniture. In addition, we have hundreds of colour choices available within a wide range of fabrics; vinyl’s and leathers to choose from. Our mission is dedicated to the design and manufacture of high quality and competitively priced office furniture which is always on time achieving maximum customer satisfaction. Whilst maintaining our rapid turnaround we also recognise that the quality of our products has a powerful impact on our customers operation and reputation. With our skilled personnel from the shop floor to the packaging and distribution departments, Alliance strives to produce a lean quality-controlled product.
After this apprenticeship
- To be discussed upon completion of the programme
Ask a question
The contact for this apprenticeship is:
CALDERDALE COLLEGE
Madeline Oxby
madeline.oxby@calderdale.ac.uk
The reference code for this apprenticeship is VAC1000284740.
Apply now
Closes in 31 days (Saturday 30 November)
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After signing in, you’ll apply for this apprenticeship on the company's website.