Light Commercial Vehicle Technician Apprenticeship – Northgate Vehicle Hire Plymouth

NORTHGATE VEHICLE HIRE LIMITED

Pennant House, Pennant Way, Lee Mill Industrial Estate, Plymouth, PL21 9GP

Closes in 27 days (Thursday 28 November)

Posted on 31 October 2024


Summary

In this role, you will typically work with Light Commercial Vehicles (LCV, or Van) with a gross weight of no more than 3.5 metric tonnes. This programme is ideal for someone who is looking to begin their journey to becoming a qualified Service Technician and who wants to develop a career in an exciting and forward-thinking business and industry.

Annual wage
£13,312 a year

Minimum wage rates (opens in new tab)

Training course
Motor vehicle service and maintenance technician - light vehicle (level 3)
Hours
Monday - Friday, starting at 8.30am and ending at 5.30pm. Nevertheless, the specific working hours may vary depending on the requirements of individual dealers.

40 hours a week

Possible start date

Thursday 12 December

Duration

3 years

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The apprenticeship is geared toward training the next generation of Light Commercial Vehicle Service Technicians. But what does the role involve?

The role varies slightly by the employer, based upon the specific needs within the location. The below explanation is therefore a guide to support you in understanding what the role might entail.

Technicians service and repair light vehicles (e.g., Vans) up to 3.5 tonnes. Technicians are trained in all areas of vehicle mechanics and electronics, from engine and exhaust systems to air conditioning and security features. 

Key Responsibilities:

Training and Learning:

  • Actively participate in on-the-job and classroom training
  • Develop skills in diagnosing, repairing, and maintaining light commercial vehicles
  • Attend all training sessions and complete coursework and assessments

Vehicle Maintenance and Repair:

  • Assist with routine tasks like oil changes, tire rotations, and brake inspections
  • Learn to perform complex diagnostics and repairs under supervision
  • Use diagnostic tools to identify and solve vehicle problems

Documentation and Reporting:

  • Keep accurate records of services, parts used, and time spent on each job
  • Prepare detailed reports on diagnostic findings and repairs
  • Ensure all documentation meets company and industry standards

Customer Service:

  • Interact professionally and courteously with customers
  • Help explain vehicle issues and services performed to customers
  • Address customer concerns and ensure satisfaction

Safety and Compliance:

  • Follow all safety protocols and guidelines
  • Adhere to company policies and environmental regulations
  • Maintain a clean and organised work area, ensuring proper maintenance of tools and equipment

Where you’ll work

Pennant House, Pennant Way, Lee Mill Industrial Estate, Plymouth

PL21 9GP

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CALEX UK LTD

Your training course

Motor vehicle service and maintenance technician - light vehicle (level 3)

Equal to A level

Course contents
  • Contribute to the maintenance of a safe and efficient workshop. Segregate waste for disposal or recycling. Comply with industry environmental legislation.
  • Demonstrate due regard for own safety and that of others in the workshop and minimise risk of injury and vehicle damage.
  • Carry out fundamental tasks associated with removal and replacement procedures on a vehicle.
  • Obtain diagnostic and repair information.
  • Interpret diagnostic information and use electrical wiring diagrams to determine system serviceability.
  • Use a range of diagnostic equipment.
  • Follow recognised diagnostic procedures, logical diagnostic sequence and apply advanced diagnostic principles and problem-solving techniques to establish faults.
  • Report faults using company procedures and recommend suitable further actions.
  • Follow recognised repair procedures to complete a wide range of repairs including those which involve complex procedures, or in depth knowledge.
  • Test the function of repaired and fitted components.
  • Adhere to business processes and complete documentation following workplace procedures.
  • Use ICT to create emails, word-process documents and carry out web based searches.
  • Complete a range of services and inspect and prepare a vehicle to the required quality standard for handover to the customer.
  • Your training plan

    Motor Vehicle Service and Maintenance Technician - Light Vehicle
    Level 3 Apprenticeship Standard:

    • All of our Apprentices are employed through the Dealer Network and attend week-long block training at our state-of-the-art Training Centre in Coventry
    • Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules

    Requirements

    Essential qualifications

    GCSE in:

    • English (grade 4)
    • Maths (grade 4)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Administrative skills
    • Analytical skills
    • Logical
    • Team working
    • Initiative

    About this company

    Starting in 1981, Northgate has grown to be the UK’s largest B2B light commercial vehicle rental and mobility solutions provider. Our mission is to give businesses the reliable vans they need with minimum fuss. This is backed up by a high-quality maintenance program and 24/7 breakdown cover on all our vehicles, as well as our investment in our own state of the art workshops. Since 2020, we have been part of ZIGUP plc, whose vision is to be the leading supplier of integrated mobility solutions and automotive services to a wide range of businesses and customers.

    https://www.northgatevehiclehire.co.uk/why-northgate (opens in new tab)

    After this apprenticeship

    Throughout your apprenticeship journey, we are committed to nurturing your growth and development, guiding you toward attaining a widely recognised qualification in the motor industry. This qualification serves as a cornerstone for building your career, offering abundant opportunities within our expanding Dealer Network. Upon successful completion of the program, you'll be well-equipped to advance and transition into new roles.

    Ask a question

    The contact for this apprenticeship is:

    CALEX UK LTD

    The reference code for this apprenticeship is VAC1000284362.

    Apply now

    Closes in 27 days (Thursday 28 November)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.