Operations Administrator Apprentice

Summary

Infobond are globally renown within the Energy Sector for Technical & Turnkey Manpower Solutions. The Operations Administrator is a role within the Operations Team, reporting to the Head of Operations. You will assist with the day-to-day duties, under the guidance of the existing team.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 8am to 5pm
40 hours a week
Possible start date: Monday 20 January
Duration: 2 years
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Assist with travel bookings/training courses and other items required during the mobilisation process
Mobilisation of personnel to job sites
Manage personnel timesheets, expenses, and invoices in preparation for the accounts department - this includes logistic tracking of personnel, travel, and equipment
Create and post job descriptions for job sites and social media
Register candidates using the internal Resource Management System
Monitor and update the internal Resource Management System, including the update of CV’s
Record notes during client meetings or calls and distribute internally to the team
Answering incoming calls to the office
Assist in managing various mail inboxes
Assist with any administration duties as required by the Head of Operations
Other duties as assigned by the Head of Operations
Comply with company policies and procedures

Where you’ll work

Unit 3, Wellington Park

Excalibur Road

Gorleston

Norfolk

NR31 7BB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

EAST COAST COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Administrative skills
Number skills
Logical
Team working
Creative
Initiative

About this company

Infobond are globally renown within the Energy Sector for Technical & Turnkey Manpower Solutions. Our headquarters are based in the UK, with Infobond BV located in the Netherlands. We are a fast-paced dynamic business, so you must have the ability to work effectively, be reactive, highly driven, self-motivated, focused, professional, able to work under pressure off your own initiative.

http://www.infobond.co.uk (opens in new tab)

Company benefits

Private Healthcare after probation Gym Membership after probation Birthday off if on weekday

After this apprenticeship

The administration role may be a gateway to further career opportunities, such as management or senior support roles.

Ask a question

The contact for this apprenticeship is:

INFOBOND LTD

Stevie Calver

stevie.calver@infobond.co.uk

The reference code for this apprenticeship is VAC1000283299.

Apply now

Closes in 15 days (Friday 6 December at 11:59pm)

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