Administration Apprentice - Home Care – Find an apprenticeship

Summary

Nema Homecare is an innovative Home Care provider who are looking for a administration apprentice to assist with the development of the goals and objectives for the administrative and financial practice.

Annual wage: £11,648 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, 9.00am to 5.00pm (1 hour lunch). 35 hours a week
35 hours a week
Possible start date: Monday 4 November
Duration: 1 Year 3 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

To maintain administrative and financial skills at a current level and undertake such training & development as may from time to time be required to maintain that current level of practice
To provide administrative support services in accordance with current best practice
To support the administrative and financial services in accordance with agreed standards, legislative requirements, relevant regulations, in line with accepted best practice
Develop effective working relations with other Nema Homecare employees
Active participation in Management information sessions
Ensure monthly invoices are sent out in a timely manner, recording receipts of payments
Processing of invoices to the paying authority
Solving day to day issues that arise
Ensure all transaction records are kept up to date
Maintain service user files ensuring all required documents are obtained
Maintain staff files ensuring all documents are obtained
Formulate annual planner for meetings and billing dates
Audit administrative functions to ensure quality assurance systems are fully compliant
Developing and maintaining a concise filing system

Where you’ll work

48 STATION WAY

BUCKHURST HILL

IG9 6LN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

RM TRAINING (UK) LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administration Level 3 Apprenticeship Standard
On and off the job training and location to be confirmed
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment
For those with an education, health and care plan or a legacy statement the apprenticeships English and mathematics minimum requirement is entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours in order to progress and develop

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Presentation skills
Administrative skills
Team working

About this company

Nema Homecare is an innovative Home Care provider having a qualified, trained and experienced professional workforce. We aim to deliver the highest possible quality and effective standard of care, ensuring independence and quality of life at all times.

http://www.nemahomecare.co.uk (opens in new tab)

After this apprenticeship

For the right person that proves themselves there is an opportunity for a permanent role upon successful completion of the apprenticeship

Ask a question

The contact for this apprenticeship is:

RM TRAINING (UK) LIMITED

Katie

katie@rmtraining.co.uk

01702782001

The reference code for this apprenticeship is VAC1000280364.

Apply now

Closes in 22 days (Sunday 3 November at 11:59pm)

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Administration Apprentice - Home Care

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