Business Administration apprentice

Summary

Dodd Group are offering an exciting opportunity to join their dynamic team as a Business Administrator apprentice, at their office in Scorrier! Gain the knowledge, skills and behaviours to kickstart your career in business.

Annual wage: £13,312 to £23,795.20 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday: 8am - 4:30pm (breaks to be confirmed).
40 hours a week
Possible start date: Monday 4 November
Duration: 1 Year 3 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

We are seeking a Business Administration Apprentice to join our team at Wheal Rose, Scorrier, Redruth, Cornwall, TR16 5DE.

Gain valuable hands-on experience in a dynamic office environment. This apprenticeship offers the opportunity to develop essential administrative skills while supporting the day-to-day operations of the business.

To work with and assist our expanding existing office based team to carry out the production and maintenance of KPI spreadsheets and assist with the presentation to our end client.
To assist with general office duties such as filing, processing of operatives' weekly timecards, handling client phone calls, maintaining contract managers' diaries, handling incoming deliveries, ordering of stationary for our site-based teams, ordering and monitoring PPE.
Assist with general office duties including filing, data entry, and document preparation.
Support the administrative team in coordinating meetings and appointments.
Respond to telephone and email enquiries in a professional manner.
Maintain accurate records and databases.
Assist with basic financial tasks such as invoicing and expense tracking.
Collaborate with colleagues on various projects to support business objectives.

Where you’ll work

Wheal Rose

Scorrier

Redruth

TR16 5DE

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CORNWALL COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will be working towards a Level 3 Business Administration Apprenticeship Standard.

You will receive on and off-the-job training and support from an assessor and an Apprenticeship advisor.

You will be required to attend Cornwall College St Austell on a fortnightly basis as part of the apprenticeship training.

Training schedule has yet to be agreed upon, further details will be made available at a later date.

Requirements

Essential qualifications

GCSE in:

English (grade 4/C)
Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Team working

Other requirements

Applicants will need to have a keen interest in pursuing a career in business administration, and enthusiasm for learning and developing administrative skills.

About this company

Dodd Group was formed in 1947 in Shropshire and has remained a privately owned family business ever since. With an unrivalled reputation within building services, we offer a comprehensive electrical and mechanical design, installation and maintenance service across many sectors.

After this apprenticeship

Hands-on training and mentorship from experienced professionals.
Opportunity to gain practical experience in business administration.
Potential for career progression within the company.

Ask a question

The contact for this apprenticeship is:

CORNWALL COLLEGE

Holly

01209616452

The reference code for this apprenticeship is VAC1000280030.

Apply now

Closes in 30 days (Thursday 31 October at 11:59pm)

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