Business Admin Apprentice

Summary

Rainbow Support are offering an exciting opportunity to gain the Level 3 Business Administration for a conscientious, articulate individual to join their team. The successful candidate will be learning key administrative skills to support the team in the smooth running of operations.

Annual wage: £19,032 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 10am to 4pm
30 hours a week
Possible start date: Monday 11 November
Duration: 1 Year 3 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties to include but not limited to:

Administration tasks at the Central Office in Redruth to support an effective provision of services to the people we support.
Data collection and update.
Supporting the team in the smooth running of operations
Ensure that background administration is being coordinated and that the office is running smoothly.

Where you’ll work

DUCHY BUSINESS CENTRE

Wilson Way

Pool

Redruth

TR15 3RT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CORNWALL COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will be working towards a Level 3 Business Administrator Apprenticeship Standard qualification.
This apprenticeship consists of a mixture of off the job training and on the job mentoring and development within the workplace
This will be delivered at Cornwall College St Austell once a fortnight.

Requirements

Essential qualifications

GCSE in:

English (grade 4/C)
maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Customer care skills
Administrative skills
Number skills
Logical
Team working
Non judgemental

Other requirements

Rainbow Support are looking for a candidate ideally with the following skills: • Experience in administration within a health and social care setting. • Organisational skills, with attention to detail and accuracy • Possess a high standard of written English, be able to write emails and spell and punctuate accurately • Ability to communicate effectively at all levels. • Ability to plan, organise and manage effectively under pressure. • Willingness to learn and succeed. • Possess good customer service skills, with resilience to people we support who have the potential to be verbally challenging. • Experience of the Health and Social Care sector and the administrator role within it.

About this company

The Rainbow Group is a local provider of domiciliary care and specialist support to adults with a learning disability, autism, sensory impairment, physical disabilities, and/or complex care need. The support is given to individuals living in their own home, in their local community in Supported Housing Services. We provide support services across the West of Cornwall working in partnership with registered social landlords to provide the best quality housing alongside specialist support. There is a genuine partnership between the people we support and our team. The people we support are always at the centre of everything we do. Our team works in partnership with each person, alongside people significant in their lives, to provide care and support. This enables the people we support to make informed choices and decisions, to realise their own potential, and to live their life as independently as they are able to. We aim to recruit, retain and reward the best support staff from the local area. We use local suppliers whenever possible and we will always endeavour to be environmentally friendly. We will ensure that we listen to the people we support; to their ideas for change and improvement and use this to shape the services they receive. We are committed to continuously improving the services we provide; we will invest in our teams and our services to establish quality services. We will foster a culture of accountability and ownership to ensure we deliver an outstanding service. We will value diversity and difference and provide quality services which help the people we support to increase their independence, reach their potential and become valuable members of their local communities

https://www.therainbowgroup.co.uk/ (opens in new tab)

Company benefits

A competitive wage - in excess of the National Minimum Wage. All training costs covered Career advancement and team development £50 birthday bonus £100 Christmas bonus £150 Netflix bonus Blue Light Card on request

After this apprenticeship

On the successful completion of the apprenticeship there is a permanent position for the right candidate.

Ask a question

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