Key Account Manager & Support - Business Admin Apprenticeship

GODIVA BEARINGS (SOUTHERN) LTD

Dudley, DY2 0UW

Closes in 28 days (Friday 25 October at 11:59pm)

Posted on 27 September 2024

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Contents

Summary

A great opportunity has arisen within a leading engineering supplier. As an apprentice key account manager you will learn the complete sales process. You'll then be ready to pick up the phone and build your own customer base. Actively selling products business to business. Full training and support is provided, along with a sales bonus.

Annual wage
£14,352 a year

Minimum wage rates (opens in new tab)

6.90per hour 1st 3 months 7.40per hour 2nd ¼ 7.90per hour 3rd ¼ And finally 8.40 per hour until the apprenticeship is complete or 12 months has surpassed.

Training course
Business administrator (level 3)
Hours
Monday - Friday, 8.30am - 5.00pm or 9.00am - 5.30pm (to be confirmed).

40 hours a week

Possible start date

Saturday 26 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Taking enquiries over the phone and email
  • Loading quotations onto system
  • Taking orders and booking them to warehouse
  • Chasing enquiries
  • Sourcing products from suppliers
  • Dealing with Transport queries
  • Ensuring quality and complience processes are followed 
  • Utilising microsoft packages and internal systems to deliver a yop quality of service 

Where you’ll work

Crackley Way, Peartree Lane

Dudley

DY2 0UW

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

JUNIPER TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

    • Your training plan

    • Business Administrator Level 3 Apprenticeship Standard
    • A dedicated Juniper Training skills coach who will conduct face to face onsite visits and also online workshops
    • Functional Skills in maths and English, if necessary

    Requirements

    Essential qualifications

    GCSE in:

    • maths & English (grade 4)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Problem solving skills
    • Analytical skills
    • Logical
    • Creative
    • Initiative
    • Patience

    About this company

    This thriving and successful business was founded in 1977 by Ian Cuthill, who was soon joined by his brother, Paul, to supply Rod-Ends to a Surrey based manufacturer making light bulb machinery. Ian specialised in purchasing the products, and was a formidable buyer, whilst brother Paul, in the early days, was delivering and collecting bearings on his motorbike, but soon it became obvious that his talents lay elsewhere, as he had (and still has) a magnetic personality more suited to selling products and communicating with clients.

    https://www.godiva-bearings.co.uk/ (opens in new tab)

    After this apprenticeship

    • Full time role withtin the business 

    Ask a question

    The contact for this apprenticeship is:

    JUNIPER TRAINING LIMITED

    Paul Nightingale

    paul.nightingale@junipertraining.co.uk

    07395789959

    The reference code for this apprenticeship is VAC1000279356.

    Apply now

    Closes in 28 days (Friday 25 October at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.