Business Administration Level 3 Apprentice
Invate
9 Apollo Court, NE31 2ES
Closes in 14 days (Friday 11 October)
Posted on 26 September 2024
Contents
Summary
Working within a vibrant and friendly team, the main duties of your role will be dealing with inbound and outbound calls, creating customer records and processing customer orders, managing confidential information, and updating customers on the progress of their order.
- Annual wage
- £12,313.60 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday 9am – 5.00pm
37 hours a week
- Possible start date
-
Friday 18 October
- Duration
-
1 Year 3 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Taking new sales over the phone and via email.
- Creating and maintaining customer records.
- Taking payments over the phone.
- Upselling upgrades (mainly laptops).
- Processing orders quickly and efficiently.
- Generating quotes.
- Quality control checks on customer orders.
- Answering any queries that customers may have with their order over the phone and via email.
- Dealing with inbound and outbound calls.
- Transferring customers / clients through to the relevant department when needed.
- Electronic filing, saving, and organising documents and emails.
Where you’ll work
9 Apollo Court
NE31 2ES
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
GATESHEAD COUNCIL
Your training course
Business administrator (level 3)
Equal to A level
Course contents
Your training plan
On Point Apprenticeships programmes are delivered through a mixture of face-to-face and virtual methods by our fully qualified and industry experienced apprentice training team. Using their expert knowledge gained from time spent in the industry, weve tailored our programmes to use the most up-to-date tools and technologies so that the skills we create can be used directly in the workplace. As one of our learners, youll benefit from coaching, help and guidance from our dedicated team whose job it is to ensure your success.
Successful completion of this apprenticeship gives you an accredited Business Administration Level 3 Apprenticeship qualification.
Requirements
Essential qualifications
GCSE or equivalent in:
- Maths (grade 4)
- English (grade 4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Attention to detail
- Communication skills
- IT skills
- Customer care skills
About this company
lnvate was born out of a desire to improve the quality-of-service provision for all DSA students. That passion stems from Invate’s founder, Chris Quickfall, who was once a DSA student himself. Since then, Invate has grown to become one of the largest Assistive Technology equipment and training providers in the UK.
After this apprenticeship
Potential career progression for the right candidate
Ask a question
The contact for this apprenticeship is:
GATESHEAD COUNCIL
The reference code for this apprenticeship is VAC1000279355.
Apply now
Closes in 14 days (Friday 11 October)
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After signing in, you’ll apply for this apprenticeship on the company's website.