Administrator Apprentice

Summary

We are looking for someone with a great personality, someone who will go the extra mile to help our members, whilst working towards a Business Admin qualification. You will be answering telephone calls and emails and supporting clients with any questions or queries they may have. Keeping up with daily admin to ensure the gym runs smoothly.

Annual wage: £9,984 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 9.00am to 3.00pm. Half hour lunch. This also includes 6 hours per week to work towards your qualification. Will need to be flexible to work some evenings.
30 hours a week
Possible start date: Monday 11 November
Duration: 1 Year 2 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The general duties will be:

Answering telephone calls
Responding to any incoming emails
Sending out marketing to build on the current gym membership
Setting up and renewing of memberships
Keeping the reception area clean and tidy
Researching and planning event's for the gym
Creative Input to help grow the business.

This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the manager which are relevant to your role within the company to meet the overall business needs.

Where you’ll work

1215A STRATFORD ROAD

HALL GREEN

BIRMINGHAM

B28 9AD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

C.M.S. VOCATIONAL TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

As a Business Administration Apprentice, you will complete the following qualifications as part of your apprenticeship:

Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills in maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time (minimum 6 hours weekly) will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio

More training information

CMS Vocational Training Ltd, based in Batley, West Yorkshire, has over 40 years of experience as an established provider of apprenticeships, advanced learner loans, and commercial training
Operating on a national scale, we collaborate with a diverse array of employers across various sectors to offer a wide range of high-quality apprenticeship opportunities

Requirements

Essential qualifications

GCSE in:

Math’s and English GCSE’s (grade C/4 or above)

Desirable qualifications

GCSE in:

IT (grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Team working
Initiative
Good time keeping
Good attendance
Flexible
Honest and reliable

About this company

My passion is to help guide and educate you to make ever lasting change, through health and fitness My Story - Hi my name is Junaid Dar, I've been a coach for over 10 years. Growing up in a south asian culture, exercise amongst the elder generation was scarce. I saw my grandmother pass away from multiple organ failure, due to obesity. Excess food and a lack of activity would soon catch up to those around me that were not conscious of their health. This fuelled a burning desire to help those within my community. Prevention is better than cure, and it is my mission to help educate and execute a plan of action through opening my own training facility in Birmingham. Since opening up the doors to my studio we have been able to help hundreds of people in the community reach heights they never thought possible.

https://info.bringgrit-coaching.co.uk/ (opens in new tab)

After this apprenticeship

Great prospects for progression to a full-time position for the right candidate

Ask a question

The contact for this apprenticeship is:

C.M.S. VOCATIONAL TRAINING LIMITED

Mandy Hodson

mandy.hodson@cmsvoc.co.uk

01924614523

The reference code for this apprenticeship is VAC1000279239.

Apply now

Closes in 21 days (Friday 18 October at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents