Business Administration Apprentice

Summary

To work as an active member of the accounts team contributing to a proficient business administrative, data entry and customer service function within the accounts team. The successful applicant will be working towards the Business Admin apprenticeship level 3.

Annual wage: £11,648 to £20,820.80 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday, 9.00am to 5.00pm.
35 hours a week
Possible start date: Saturday 2 November
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Office Administration

Key responsibilities:

Perform general office duties encompassing daily administrative tasks
Maintain the accuracy of in-house systems
Manage completion or data and paperwork processing
Maintain and update electronic and paper records ensuring information is accurate and readily accessible.

What a typical day looks like:

Based mainly in the accounts department you will work closely with the accounts manager or office manager to write up client’s records in a timely manner.
You will also have responsibility for gathering the records and organising invoices and bank statements into monthly order before inputting this data into accounting software so that the accounts are ready to be reconciled. You will then tell the accounts team that they are ready to be finalised.
Working within the VAT department you will be responsible for completing organisation and data entry for allocated records for the month. These require organisation into date order and input into our database. If there are any queries that need to be raised in relation to these records, you will make notes for the relevant manager so that we are aware of any issues.

Where you’ll work

374 SMITHDOWN ROAD

LIVERPOOL

L15 5AN

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE CITY OF LIVERPOOL COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Apprentices will work towards the Level 3 Business Administrator standard with The City of Liverpool College on a blended training model, including some workshop sessions at the College and work-based learning.

Requirements

Essential qualifications

GCSE in:

English (grade 5)
Maths (grade 5)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

We are a small but expanding firm established in 2007 we have built a strong team the majority started working on an apprenticeship but have stayed with us and we have supported them in their progression within the company. We are a very friendly but professional firm of accountants based in Liverpool. / With over 20 years’ experience and an outstanding reputation, we have grown steadily year after year. The majority of our clients are based in the Liverpool area, but we do have clients based throughout the U.K. Our clients are our number one advertisement. We have built our reputation on the relationships that we have with our clients, and we support this with our unique pricing structure. We offer business start up advice, company formation, financial accounts, personal and corporation tax, VAT, self-assessment, bookkeeping CIS, payroll, tax planning and forecasts services.

http://www.accountant-liverpool.co.uk (opens in new tab)

After this apprenticeship

Successful completion of this apprenticeship may lead to a full-time position with Bibby & Co (North West) Ltd

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