Business Administration Apprenticeship

Summary

Humber Services are offering you the opportunity to become a member of their office based team, learning skills and gaining experience working for a leading logistics company. We are looking for an enthusiastic, confident individual who is keen to learn to join our office team completing their Level 3 Business Administration Apprenticeship.

Annual wage: £12,480 to £22,308 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday- Friday 9am- 5pm
37 hours a week
Possible start date: Saturday 30 November
Duration: 1 Year
Positions available: 2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Making and receiving calls from new and existing client's
Responding to email communications
Liaising with different areas of the business to ensure that client expectations are met
More TBC at interview

Where you’ll work

Unit 2 Enterprise Court

Farfield Park

Manvers

S63 5DB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

YORKSHIRE TRAINING PARTNERSHIP LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Upon completion of your Apprenticeship, you will gain a fully accredited and nationally recognised Level 3 Qualification in Business Administration
Monthly visits will take place in your workplace or via teams with your tutor where you will be given feedback on work and set assignments/tasks

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Smart appearance

About this company

Humber Services specialises in logistics for the white glove delivery service. We are currently leading the way in offering the niche of expertise within this sector. Humber Services was founded in April 2021.. Together the business has grown into one of the most renowned white glove service for the leading retailers in the business.

After this apprenticeship

Full time employment with possible promotion

Ask a question

The contact for this apprenticeship is:

YORKSHIRE TRAINING PARTNERSHIP LIMITED

Brett Bate

Brett.bate@yorkshiretrainingpartnership.com

01709871872

The reference code for this apprenticeship is VAC1000278777.

Apply now

Closes on Thursday 14 November

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

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