Payroll & Business Administrator apprentice – TROJAN TRADES LTD (LS15 4EA)

TROJAN TRADES LTD

york road, LS15 4EA

Closes on Friday 29 November

Posted on 24 September 2024


Summary

Trojan Trades are looking to open an opportunity for a Business Administration apprentice to join their team to help support the daily operations within both the clerical and payroll departments. If you are enthusiastic to learn and want an opportunity for career development, this may well be the perfect role for you.

Annual wage
£12,480 a year

Minimum wage rates (opens in new tab)

Pay negotiable based on the individual candidate

Training course
Business administrator (level 3)
Hours
Monday to Friday - 8.30 am - 4.30pm. (Office may close at 2.30pm on Friday, this is subject to management discretion).

37 hours a week

Possible start date

Saturday 30 November

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Answer telephone calls, helping where possible and transfer calls internally
  • Create and update records, keeping the digital filing in order and ensuring that compliance expectations are met on all documentation
  • Assist with customer enquiries
  • Provide a front-of-house service for all company visitors
  • Maintain the office set-up and internal systems
  • Provide administrative support for all staff
  • Lead in the marketing and promotion of the business through online and social media platforms
  • To manage and produce success and achievements marketing posts for the business, this could include online and via mailshots
  • Posting of job adverts on various platforms
  • Data entry - adding candidate and client details onto our CRM system
  • Chasing timesheets and processing of payroll through the CRM system
  • Support with drafting and listing vacancies 
  • Resourcing CVs for listed vacancies 
  • Onboarding candidates onto the CRM

Where you’ll work

york road

LS15 4EA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

JUNIPER TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
  • Your training plan

    • NVQ Level 3 Business administrator
    • Maths and English functional skills training if necessary
    • Dedicated Juniper skills coach for on-the-job training

    Requirements

    Essential qualifications

    GCSE or equivalent in:

    • English & maths (grade A*-C/ 4-9)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Administrative skills
    • Analytical skills
    • Logical
    • Creative
    • Initiative
    • Patience
    • Confident Telephone Manner
    • Knowledge of Microsoft Office
    • Confident making calls

    About this company

    Trojan Trades are an Owner managed business that specialise in the construction industry. We have specialist divisions that concentrates on individual sectors. We have a specialist painting & decorating division, white collar and blue collar, fit out division and groundworks division.

    After this apprenticeship

    Full-time position upon completion of the apprenticeship. 

    Ask a question

    The contact for this apprenticeship is:

    JUNIPER TRAINING LIMITED

    Rachel Juniper

    rachel.juniper@junipertraining.co.uk

    07719018883

    The reference code for this apprenticeship is VAC1000278695.

    Apply now

    Closes on Friday 29 November

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.