Apprentice Business Administrator

Summary

At Classic Lifts, our motto is success through partnership, and for over 30 years now we’ve been looking after customers and their lifts. Whether you’re looking for someone to maintain your existing equipment or install a new modern lift that helps you meet your commitments to sustainability and energy saving, Classic Lifts can help.

Annual wage: £12,922 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday General hours: 9am - 5pm (with 1 hour lunch)
35 hours a week
Possible start date: Monday 21 October
Duration: 1 Year 9 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

1st Receiver Incoming Calls
Log & assign Breakdown Calls
Close Delivery Notes
Make engineer bookings for minor works
Close Papercopy worksheets for minor works
Log & assign minor works calls
Order parts for minor works
Process incoming deliveries
Keep minor works tracker updated with accurate information
Respond to customer enquiries relating to minor works
Assist Key Account Manager with preparation of reports for customer meetings
Prepare customer paperwork (O&M, CPP)
Any other administrative duties as required by the company

Where you’ll work

Unit 3

Genesis Park

Sheffield Road

S60 1DX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

TRAIN'D UP RAILWAY RESOURCING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

Maths, English and preferably a Science subject (grade 4 x GCSE at A-C or 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Problem solving skills
Analytical skills

About this company

At Classic Lifts, our motto is success through partnership, and for over 30 years now we’ve been looking after customers and their lifts. Whether you’re looking for someone to maintain your existing equipment or install a new modern lift that helps you meet your commitments to sustainability and energy saving, Classic Lifts can help.

After this apprenticeship

Upon successfully completing your apprenticeship the options are endless. You could continue to develop your career by choosing to obtain further qualifications, develop and improve your management and leadership skills or even move across the different areas of the business to pursue a career in your chosen field.

Ask a question

The contact for this apprenticeship is:

TRAIN'D UP RAILWAY RESOURCING LIMITED

beth.airlie@traindup.org

The reference code for this apprenticeship is VAC1000278662.

Apply now

Closes in 11 days (Tuesday 8 October)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Cookies on Find an apprenticeship

Contents