IT Support Apprentice
SYSTEMAGIC LIMITED
Wiltshire, BA15 1HA
Closes in 20 days (Friday 18 October)
Posted on 24 September 2024
Contents
Summary
You will have the opportunity to gain valuable skills, knowledge and experience as you complete an IT systems and networking - Azure Cloud Support Specialist - Level 3 Apprenticeship. Duties will include Proactively and reactively deliver 1st line helpdesk and technical support as required to our clients.
- Annual wage
- £15,000 a year
- Training course
- Information communications technician (level 3)
- Hours
-
All details will be discussed and confirmed upon interview.
40 hours a week
- Possible start date
-
Monday 28 October
- Duration
-
1 Year 4 Months
- Positions available
-
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
- Administer service tickets for the service desk, creating new tickets, updating and closing tickets
- Receive and make telephone calls to our clients and suppliers to ensure class leading service is provided
- Carry out client visits when required (and appropriate)
- Maintain and update internal client documentation and database systems as required for our clients and the engineering team
- Ensure client satisfaction is achieved and maintained
- Contribute to an environment that fosters open communication and trust with all team members, clients and other stakeholders
Where you’ll work
The Old Gas Warehouse
Frome Road
Bradford on Avon
Wiltshire
BA15 1HA
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
QA LIMITED
Your training course
Information communications technician (level 3)
Equal to A level
Course contents
Your training plan
Why choose our Azure Cloud Support Specialist Apprenticeship?
- The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation
- This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities
QA’s Azure Cloud Support Specialist Level 3 Apprenticeship programme enables the apprentice to:
- Learn on-premise and cloud-enabled technologies and services
- Learn technical content that aligns to and is relevant to employers and the market
- Gain an Azure Fundamentals Qualification and a Microsoft 365 fundamentals qualification
- Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.
Requirements
Essential qualifications
GCSE or equivalent in:
- any subject -- x3 (grade 4+ (A-C))
- English (grade 3+ (D or above))
- Maths (grade 3+ (D or above))
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Logical
- Team working
- Non judgemental
About this company
At Systemagic we have 25 years’ experience providing business award winning IT support services. We understand that our client’s IT systems are an integral part of their business and work closely with our clients to ensure the performance, stability, security and longevity of their systems in place. Our approach is entirely customer focused as we are committed to providing what our clients want, when they need it, in the most effective manner to ensure that the technology works for you.
Company benefits
we work from home Mondays and Tuesdays every week 22 days holiday that increases after each year of service (up to 30 days a year) Get your birthday off Regular nights out, group activities and ‘dirty’ lunches, all paid for by the company
After this apprenticeship
- 90% of QA Apprentices secure permanent employment after finishing their apprenticeship
- Additionally, there may be opportunities to undertake further apprenticeship training as many of our programs offer on-going development tracks
Ask a question
The contact for this apprenticeship is:
QA LIMITED
The reference code for this apprenticeship is VAC1000278658.
Apply now
Closes in 20 days (Friday 18 October)
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.
After signing in, you’ll apply for this apprenticeship on the company's website.