Apprentice Business Administrator

Summary

An opening has arisen for a Business Administration Apprentice interested in pursuing a career in the haulage industry. A fantastic opportunity for the right candidate to begin a career in road haulage. This is a full-time varied role; no experience is required however as full training will be given.

Annual wage

£12,480 to £22,308 a year

Minimum wage rates (opens in new tab)

National Minimum Wage for Apprentices

Training course

Business administrator (level 3)

Hours

Monday - Friday: 9am–5pm (breaks to be confirmed).

37 hours a week

Possible start date

Wednesday 16 October

Duration

1 Year 3 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Answering phone calls, taking messages and connecting calls to the correct department
Liaising with internal and external stakeholders,
Customer interaction and relationship building, following up on business communications,
Supporting internal planning,
Collecting and inputting company data, and updating computer databases,
Maintaining an organised filing system,
Writing and editing company correspondence,
Undertaking data/evidence gathering,
Scheduling and participating in office meetings and taking notes
Assist in promoting and raising the profile of the business, including helping maintain a social media presence
Undertake and other general administration duties and responsibilities appropriate to the post

Where you’ll work

Drakelow Business Park

Walton Road

Burton Upon Trent

DE15 9UA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SMART TRAINING AND RECRUITMENT LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 (A level) Apprenticeship Standard

This is a work-based Apprenticeship role and Training will be provided by Smart Training and Recruitment.

Training schedule has yet to be agreed upon, further details will be made available at a later date.

Requirements

Desirable qualifications

GCSE in:

English and Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Administrative skills
Team working
Initiative

Other requirements

Must have the ability to reliably commute to Drakelow DE15 9UA

About this company

We are a family run haulage company, operating a fleet of modern flatbed rigid trucks out of our Burton on Trent site. Specialising in the construction and rail industries delivering both nationwide and internationally, we pride ourselves on our commitment, flexibility and reliable service we provide to our loyal customers

http://westroadhaulage.com (opens in new tab)

Company benefits

Onsite parking Company uniform

After this apprenticeship

This Apprenticeship will give the successful candidate the chance to develop a broad range of skills required for career success in a Business Administrative Function and the potential to progress into a Transport Administrator role.

Training and support will be provided by our specialist Apprenticeship training provider, Smart Training & Recruitment.

IMPORTANT: in order to meet the eligibility criteria for an Apprenticeship in England, you must be able to demonstrate at least three years of UK residency or hold a valid visa that meets the exceptions to this rule.

Please note, as part of the Initial Assessment process, all qualifications will be verified by the Learning Records Service (LRS) via the Education & Skills Funding Agency.

Ask a question

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