Business Administration Apprentice

Summary

We are looking for a motivated and enthusiastic individual to join our team as a Business Administration Apprentice. This is an excellent opportunity for someone eager to start a career in administration with the opportunity of a permanent position for the right candidate.

Annual wage: £13,650 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 37.5 hours per week. Shifts to be confirmed.
37 hours a week
Possible start date: Monday 21 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Telephone Handling: Answering telephone calls, directing inquiries, and transferring calls to the appropriate team member
Document Management: Typing letters and documents with accuracy and attention to detail
Practice Management System: Operating and updating our practice management system to ensure smooth business operations
Client Interaction: Greeting clients as they enter the office, ensuring they feel welcome and attended to.
Filing: Organising and filing documents efficiently to maintain an orderly office environment
Invoicing: Preparing and sending invoices, as well as handling client email communications
Social Media Marketing: Assisting with the creation and management of social media content to promote the business
Accounts Assistance: Supporting the accounts team with various projects and tasks as needed
General Office Duties: Performing a variety of administrative tasks to support the day-to-day operations of the office

Where you’ll work

CLIVEDEN CHAMBERS

29 CLIVEDEN PLACE

STOKE ON TRENT

ST3 4JB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

NEWCASTLE AND STAFFORD COLLEGES GROUP

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administration Level 3- https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
20% off the job training, usually one day per week at Newcastle College (ST5 2GB)

Requirements

Essential qualifications

GCSE in:

English (grade 4/C)
Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills

About this company

Paterson Brodie Limited Chartered Certified Accountants were formed over a century ago in Stoke on Trent by Mr John Paterson Brodie. Originally based in Burslem but now operating from our offices located in Longton, Paterson Brodie Limited are recognised as a leading independent firm in the area.

https://www.patersonbrodie.com/ (opens in new tab)

After this apprenticeship

Could lead to a permanent position for the right person.

Ask a question

The contact for this apprenticeship is:

NEWCASTLE AND STAFFORD COLLEGES GROUP

The Apprenticeship Hub

apprenticeships@nscg.ac.uk

01782 254287

The reference code for this apprenticeship is VAC1000278629.

Apply now

Closes in 14 days (Sunday 13 October at 11:59pm)

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