Technical Support Engineer Apprentice

HAYLEY 247 ENGINEERING SERVICES LIMITED

DUDLEY, DY1 4DA

Closes in 18 days (Tuesday 15 October at 11:59pm)

Posted on 23 September 2024


Summary

This job role involves providing support to the Mechanical and Pump departments, with a view to developing into a future Technical Support Engineer.

Annual wage
£15,600 a year

Minimum wage rates (opens in new tab)

Invitation to Paycare scheme Invitation to pension scheme Cycle to work scheme

Training course
Engineering technician (level 3)
Hours
Monday- Friday 07:30- 16:00

40 hours a week

Possible start date

Monday 21 October

Duration

4 Years

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Day to day duties include:

  • General engineering support for mechanical and Pump departments
  • Booking in of jobs and producing relevant documentation
  • Making improvements to process and maintaining/improving documentation
  • Producing technical reports and quotations
  • Video reporting
  • Purchasing and sourcing of parts
  • Making improvements to shop tooling and better control of stock and inventory
  • CAD/drawing support
  • Sourcing new suppliers and maintaining existing ones, developing working relationships with them so they can support us better
  • Sourcing materials/spares prices for quotations
  • Supplier site visits to get a better understanding of what they can offer and then passing that on to the Ops team
  • Purchase order progress chasing
  • Answering phone calls and dealing with customer enquiries

Where you’ll work

UNIT 1

CASTLE MILL WORKS

BIRMINGHAM NEW ROAD

DUDLEY

DY1 4DA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

IN-COMM TRAINING AND BUSINESS SERVICES LIMITED

Your training course

Engineering technician (level 3)

Equal to A level

Course contents

Your training plan

This is a Level 3 Engineering Technician apprenticeship, Technical Support pathway, delivered over a period of 4 years. 

Mandatory qualifications:

  • Level 2 Diploma in Advanced Manufacturing Engineering (Foundation Competence)
  • Level 3 Diploma in Advanced Manufacturing Engineering (Development Competence) – Technical Support
  • Level 3 Diploma or Extended Diploma in Advanced Manufacturing Engineering (Development Knowledge)

The apprentice will attend the training centre, In-Comm Training Services in Aldridge, WS9 8UG, 2.5 days per week for the first two years, and the company for the rest of the time.

More training information

In-Comm have developed a simple, but effective approach to bridging the country’s skills gap with a focus on building strong relationships with employers. Doing so ensures employers get access to programmes that deliver them the right type of learner, the right upskilling opportunities and the specialist assistance they need to improve quality or business systems.

Requirements

Essential qualifications

GCSE or equivalent in:

  • Maths and English (grade 4 / C and above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Customer care skills
  • Problem solving skills
  • Number skills
  • Analytical skills
  • Team working
  • Patience
  • Interest in Engineering

Other requirements

Applicants must be able to travel to the company in Dudley as well as to the training provider in Aldridge.

About this company

We specialise in providing a comprehensive range of reactive and planned mechanical engineering services to a broad and diverse range of industry sectors including Aerospace, Automotive, Chemical & Pharmaceuticals, Construction, Energy & Utilities, Facilities Management, Food & Beverage, Metal Making & Processing, Mining, Paper & Transport.

https://www.hayley247.co.uk/ (opens in new tab)

After this apprenticeship

Upon successful completion of the apprenticeship, there will be a full-time position available in the Technical Support team with further training and development opportunities also available. 

Ask a question

The contact for this apprenticeship is:

IN-COMM TRAINING AND BUSINESS SERVICES LIMITED

Keira Stead

keiras@in-comm.co.uk

01922457686

The reference code for this apprenticeship is VAC1000278593.

Apply now

Closes in 18 days (Tuesday 15 October at 11:59pm)

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