Recruitment Consultant Apprenticeship

Summary

This vacancy is for a budding Sales Executive in a recruitment focused business. You will be expected to sell our service for helping candidates that fit a job description find temporary or permanent roles on a daily basis.

Annual wage

£15,000 a year

Minimum wage rates (opens in new tab)

Bonus scheme on successful placements

Training course

Sales executive (level 4)

Hours

Monday - Friday 9.00am - 5.00pm. One day during the week will be reserved for your training, which can be undertaken from home.

37 hours a week

Possible start date

Friday 1 November

Duration

1 Year 1 Month

Positions available

2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

An average day requires contacting prospective customers - calling and speaking with healthcare professionals about the various roles and opportunities we have on offer in an attempt to gather both customers and employers to sell our recruitment services.

Sales and customer services tasks (making in and outbound sales calls, sending follow up emails and and entering customer data into our bespoke software systems) with the goal of matching the healthcare professional into the right role.

Where you’ll work

42 Upper Berkeley Street

London

W1H 5QL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

RM TRAINING (UK) LIMITED

Your training course

Sales executive (level 4)

Equal to higher national certificate (HNC)

Course contents

Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.

Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.

Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.

Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.

Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.

Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.

Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.

Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.

Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.

Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.

Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Your training plan

You will follow the Sales Executive (level 3) apprenticeship standard from the Institute for Apprenticeships and Technical Education
Functional Skills Level 2 in English and maths will be provided for those without GCSE Grade 4 / C (or equivalent) if required
Training schedule has yet to be agreed. Details will be made available at a later date

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade 5)
Mathematics (grade 5)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Resilience

About this company

We are a Central London HQ healthcare recruitment organisation placing healthcare professionals into roles.

https://www.placemeuk.com (opens in new tab)

After this apprenticeship

Potential to progress into Full Time Sales Executive, or Full Time Recruitment Resourcer once trained.

Ask a question

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