Apprentice Property Administrator

Summary

In addition to general office administration, the role will involve assisting with the day-to-day management of commercial properties and sites, along with liaising with Tenants and Contractors and assisting with ongoing maintenance and management issues.

Annual wage: £13,520 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday – 0900 to 1700 1 hour paid lunch. 20 days paid holiday plus Bank Holidays.
40 hours a week
Possible start date: Sunday 3 November
Duration: 2 Years
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Office administration including but not limited to:

Making and receiving telephone calls.
Sending and receiving emails.
Researching tasks.
Arranging meetings.
Assisting with arranging contract works.
Liaising with Tenants and Site Staff.
Managing customer information.
Data management, input and analysis.

Where you’ll work

THE OLD STORE

THE CROSS

HIGH STREET

EASTRY

CT13 0HG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

KENT COUNTY COUNCIL

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

On the job training with the employer whilst working towards the Level 3 Business Administrator Standard.

Regular work-based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4 or above)
Maths (grade 4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Logical
Team working
Initiative
Patience
Outgoing
Confident

Other requirements

We will be interviewing candidates who meet the criteria as they apply and will recruit after a successful interview which may be before the closing date. Reality Check - You will be responsible for your travel expenses to and from your place of work. Therefore, you must have the means to get to your place of work daily whilst waiting for your first wages to be paid. Travel Information -Buses from Sandwich, Dover & Deal Free local car parking

About this company

FMC is part of a privately owned property group, with holdings in Kent and Sussex. Group holdings are predominantly in the commercial sector. We are a small, busy property company based in East Kent. In addition to owning properties within the group, we manage large commercial buildings and sites through Kent and Sussex for external clients. FMC also provide management services across commercial property sectors including retail, office, leisure, energy and redevelopment/ project management.

https://www.fmc-uk.co.uk/ (opens in new tab)

After this apprenticeship

Potential for permanent employment for the right candidate.
You could progress from admin assistant to supervisor or office manager.
You could also move into other departments, like IT, payroll, or accounting.
Diploma of Higher Education / Foundation Degree (Level 4/5).
Being an apprentice will help you develop professional skills whilst earning a salary with some of Kent’s best companies.
Gain professional skills and experience to enhance your CV and make it more attractive to potential employers.

Ask a question

The contact for this apprenticeship is:

KENT COUNTY COUNCIL

Kent Training and Apprenticeships Business Support Team

KT&A@kent.gov.uk

08007314297

The reference code for this apprenticeship is VAC1000278491.

Apply now

Closes in 27 days (Wednesday 30 October)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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