L3 Business Administration Apprenticeship

Summary

We are seeking an Office Administrator to join our team in managing the day-to-day administrative tasks of our office. The ideal candidate will be organised, detail-oriented, and proficient in various office software applications.

Annual wage: £12,500 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Working hours and days will be Monday - Friday, 9.00am - 5.30pm. 60 mins unpaid lunch.
37 hours a week
Possible start date: Friday 11 October
Duration: 1 Year 9 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The following are the core responsibilities of the apprentice. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Core responsibilities include:

Conduct data entry and maintain accurate records
Manage office correspondence and phone calls with professionalism
Assist in organising office operations and procedures
Assisting with the organisation of marketing events including dealing with bookings, invites and confirmations
Provide administrative support to staff as needed
Handle general clerical duties such as filing and photocopying
Proficiently use Google Suite for document creation and management

In addition to your apprenticeship studies, we will provide training on all aspects of Microsoft Office and Microsoft 365 as well as our in house back office system.

We will also coach in aspects of Insolvency Administration primarily the legislative details in pre-appointment cases.

Where you’ll work

AD Business Recovery

29 New Street

Chelmsford

Essex

CM1 1NT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ESSEX COUNTY COUNCIL

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Desirable qualifications

GCSE in:

English (grade C/4)
Maths (grade C/4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Customer care skills
Non judgemental
Patience
Good Time Keeping

Other requirements

The position is primarily office based with most of the work done on computer. We may however request visits to clients, but these will always be accompanied by a more senior member of staff.

About this company

Insolvency Practitioners and Business Recovery experts. We look after all size of companies from sole traders to plcs. Based in one location in Chelmsford, currently employing 9 staff.

https://www.adbusinessrecovery.co.uk/ (opens in new tab)

Company benefits

Company pension scheme after 3 months’ probation is available, should the candidate under age 22 wish to join or automatic if the candidate is age 22 or over.

After this apprenticeship

Potential to receive a full-time permanent employment contract on completion of apprenticeship, with progress into case administration.

Ask a question

The contact for this apprenticeship is:

ESSEX COUNTY COUNCIL

Leon Black

Leon.Black@essex.gov.uk

The reference code for this apprenticeship is VAC1000278482.

Apply now

Closes in 7 days (Monday 7 October at 11:59pm)

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