Sales Administrator Apprentice

Summary

TCS CAD is looking to strengthen the team and is looking to introduce and help develop a Business Administration Apprentice with a slight direction into sales. The successful candidate will be a customer sales-orientated, motivated individual with the desire to embark on a career in sales administration.

Annual wage

£11,648 a year

Minimum wage rates (opens in new tab)

• 4 weeks annual holiday plan • Opportunities for professional development • Annual salary from: £11,648 - £13,000 depending on experience

Training course

Business administrator (level 3)

Hours

Monday - Friday Times to be confirmed

35 hours a week

Possible start date

Monday 4 November

Duration

1 Year 9 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

• Communicate with customers to understand their needs and provide product information.
• Build and maintain strong customer relationships
• Process customer orders accurately and efficiently, ensuring timely delivery.
• Assist and follow up to our customer base
• Maintain accurate and up-to-date records of customer sales and orders.
• Assist with various aspects of the business as needed.
• Focus on adding value and contribute to the efficiency of the organisation.
• Provide support of functional areas, working across teams and resolving issues as requested.

Where you’ll work

UNIT F

YORKWAY

THORNABY

STOCKTON ON TEES

TS17 6BX

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

MIDDLESBROUGH COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administration
Middlesbrough College
Day release 1 day per week

Requirements

Essential qualifications

GCSE or equivalent in:

Maths and English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Administrative skills
Number skills
Logical
Initiative

Other requirements

This vacancy is to start immediately therefore you must be available to start before applying. All closing, interview and start dates are subject to change and may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment. Northern Skills will check candidates' eligibility prior to any interviews.

About this company

TCS CAD established in 1994, specialises in providing CAD, AEC and BIM Design Software Solutions. Large-Format Printing, Scanning and Copying equipment to Engineering, Architecture, Construction sector and to Graphic industries, as well as to Govt. Public Sector and Utilities. TCS CAD provides and supports complete Architectural, Building, Civil Infrastructure design solutions in Computer Aided Design (CAD), Building Information Modelling (BIM) and associated CAD IT hardware and software products.

https://www.cadservices.co.uk/ (opens in new tab)

After this apprenticeship

Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available.

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