Apprentice Business Administrator

Summary

Are you looking to start your career in a close-knit, supportive environment? Mystery Dice Goblin is a family-oriented company where everyone comes together to be part of the team. We are currently seeking a friendly and motivated individual to join us to gain experience in the day to day running of our Ecommerce Store and Wholesale business.

Annual wage: £14,448 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday 9am - 5pm
35 hours a week
Possible start date: Sunday 20 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties will include and not limited to:

Communicating with our direct buyers and wholesalers, while building relationships with our wholesalers
Assisting the Business Development Managers with invoicing quotations for wholesale customers
Oversee sales orders from start to finish, including order processing, preparing orders for shipment, and addressing customer inquiries to ensure a smooth and positive customer experience
Assist with supplier orders, organizing data, preparing necessary documents, and maintaining clear communication to ensure efficient stock management and production
Support our marketing person create newsletters, engage with bloggers and influencers
Providing general office support and being ready for any other administrative tasks that are required.

We want to hear from you if you wish to:

Be a part of a strong team of performance driven colleagues
Great future career prospects
A professional working environment

To become an apprentice, you must:

Be 16 or over
Not already be in full-time education
You can start an apprenticeship whether you’re starting your career, want a change or you're upskilling in your current job. You can have a previous qualification like a degree and still start an apprenticeship.

As an apprentice you’ll:

Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace
Learn and train for a specific job
Get paid and receive holiday leave
Get hands-on experience in a real job
Study for at least 20% of your working hours
Complete assessments during and at the end of your apprenticeship
Be on a career path with lots of future potential

What is an apprenticeship?

An apprenticeship is a real job where you learn, gain experience and get paid. You’re an employee with a contract of employment and holiday leave. By the end of an apprenticeship, you'll have the right skills and knowledge needed for your chosen career.

Levels of an apprenticeship:

Each apprenticeship has a level and an equivalent education level. You can start an apprenticeship at any level.

At the end of your apprenticeship, you’ll achieve the equivalent education level. For example, if you complete a level 3 apprenticeship, you’ll achieve the equivalent of an A level.

Where you’ll work

Floodgates Farm

Castle Lane, West Grinstead

Horsham

RH13 8LH

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

INSPIRO LEARNING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This is a work based apprenticeship where you have regular 1-1 meetings with a local regional trainer both remotely and on site.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working

Other requirements

You must be able to have your own transport to and from the employer as does not have many public transport links. Level 3 Business Administrator - Apprenticeship Standard Apprenticeship standards are aimed at developing skills within the Apprentice’s chosen career route, each standard has set knowledge, skills and behaviours required to be successful within the job role. This will include the completion of functional skills in Maths and English. Once the apprentice has completed a minimum of 12 months training and the employer and Inspiro's regional trainer confirm they have met all the requirements of the standard they will be put through to end point assessment. The end point assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role. Each Apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face to face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end of point assessment. This vacancy may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment.

About this company

Mystery Dice Goblin is a niche provider of high-quality, dice and accessories for Tabletop Roleplaying Games (TTRPG), catering to both direct consumers and hobby retailers across the United Kingdom. With a growing market in the TTRPG community, are accessories are commonly used in Pathfinder, Dungeons and Dragons and other popular TTRPG’s.

https://mysterydicegoblin.com (opens in new tab)

After this apprenticeship

At Mystery Dice Goblin, there are great opportunities for the right candidate following successful completion of the apprenticeship to progress into one of many key roles, including sales and management, we are continuously growing.

Ask a question

The contact for this apprenticeship is:

INSPIRO LEARNING LIMITED

Karen Rotheram

karen.rotheram@inspirolearning.co.uk

01165040336

The reference code for this apprenticeship is VAC1000278427.

Apply now

Closes in 17 days (Friday 11 October)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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