Business Apprenticeship

Summary

An opportunity has arisen for a Business Administration Apprentice to join our firm. The candidate will undertake a variety of duties and there will be a possibility of flexible working hours.

Annual wage: £13,312 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Working hours to be confirmed by the employer.
40 hours a week
Possible start date: Friday 11 October
Duration: 1 Year 6 Months
Positions available: 2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

An opportunity has arisen for a Business Administration Apprentice to join our firm. The candidate will undertake a variety of duties and there will be a possibility of flexible working hours.

A successful candidate must be self motivated and able to work independently and as part of a team.

Work without supervision or as a team - Strong English (Spoken and written) essential with professional approach to clients.

Duties will include:

Meeting & greeting clients
Making & receiving phone calls
High level of attention to detail
Managing Electronic Diary system
Making appointments in person, by telephone and email
Accurate data entry onto a variety of systems/spread sheets

Where you’ll work

248 Dudley Road

Wolverhampton

WV2 3JU

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CITY OF WOLVERHAMPTON COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administration qualification
Functional Skills in English and maths, if required
One day per week at City of Wolverhampton College

Requirements

Essential qualifications

GCSE or equivalent in:

English and Maths (grade 3/D or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Team working
Initiative
Punctual

Other requirements

Must be fluent in Punjabi and English. Be punctual and self-motivated. Be a self-learner with a “can do” attitude.

About this company

We are a law firm based in Wolverhampton, since 14 years. We offer multiple services in the law field. Ensuring that our clients go through a smooth legal process is our main priority. We also deliver tailored expert legal advice for all their individual and commercial needs.

http://www.topimmigrationservices.com (opens in new tab)

After this apprenticeship

Possibility of full-time job

Ask a question

The contact for this apprenticeship is: