Apprentice Property Manager

RENT CONNECT HOUSING LIMITED

Luton, LU1 3LU

Closes in 31 days (Wednesday 30 October at 11:59pm)

Posted on 20 September 2024

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Summary

Rent Connect are looking for a professional individual to join their supportive team as an Apprentice Property Manager to help grow and develop the business further. You will need to be a keen learner with great written and spoken communication skills, be reliable and punctual and looking to progress in the industry.

Annual wage
£6,656 to £11,897.60 a year

Minimum wage rates (opens in new tab)

This role would be part time with a view to increase to full time (40 Hours a week).

Training course
Housing and property management assistant (level 2)
Hours
Exact shifts to be decided but will be between 8am - 6pm on Mondays - Fridays. This role would be part time with a view to increase to full time

20 hours a week

Possible start date

Friday 1 November

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Your duties will include, but will not be limited to:

  • Support in the Management of a portfolio of properties for emergency accommodation
  • Inbound/Outbound call handling of all maintenance issues and other property related enquires
  • Liaise with tenants, landlords, agents, contractors, and maintenance staff
  • Coordinate repair works
  • Ensure properties are ready for quick turnarounds
  • Produce job sheets for maintenance staff
  • Updating the database with jobs and works carried out
  • Keep up to date with notes on all properties
  • Updating our company database ensuring all current occupier landlord information is correct
  • Bookings & Cancellations of accommodation
  • Being cost effective and ensure all relevant costs are recharged to landlord
  • Complete Property inspections and update agents/landlord
  • New property checks ensure up to standard and ready to offer BA inspections
  • Complaint inspection, ASB concerns, Disrepair issues
  • Going back inspection after maintenance work completed to ensure satisfactory to return
  • Leasing with landlord / agents in relation to deposit concerns

General Administration to include: 

  • Housekeeping of Drop-box files
  • Keeping compliance including GDPR up to date
  • Other Ad Hoc duties when required
  • Provide admin/phone support to our maintenance team when needed
  • Scanning and filing of relevant docs

Where you’ll work

726 Capability Green

Luton

LU1 3LU

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SIMPLY ONE STOP LIMITED

Your training course

Housing and property management assistant (level 2)

Equal to GCSE

Course contents
  • Customer Service: Be able to apply a range of customer service skills in order to provide a professional, accurate, timely, ethical and non-judgemental front line service which meets the needs of a diverse range of customers and stakeholders.
  • Respond to vulnerability: Uses appropriate levels of skill and judgment to understand the needs of vulnerable individuals and groups (including those with complex needs) and respond accordingly.
  • Communication: Demonstrate effective and appropriate communication skills to enable timely identification and resolution of issues. Be able to signpost customers who need additional support to other colleagues, partner agencies.
  • Administration: Be able to apply a range of administrative skills in order to support a range of housing and property related services.
  • Information collection and sharing: Understand and be able to use a variety of methods to collect and present information such as resident, neighbourhood and property data in an effective manner. Information and data must be collected, recorded and presented accurately.
  • Team work: Work with internal colleagues and external partners to achieve individual, team and business targets. Work with colleagues to identify solutions to problems, appreciate the importance of team working and where they fit within the team.
  • Time management: Organise and plan work in a flexible manner to ensure tasks are prioritised and completed within agreed timescales.
  • Tools and equipment: Effective use of IT equipment and software, including housing and property management software. The appropriate use of housing and property related work equipment.
  • Decision making: Effective decision making in order to ensure work tasks are completed in line with instruction and on time.

    • Your training plan

    • All work and studying will be done at work, with Study hours included throughout the week to help you work towards your qualification
    • Functional Skills in maths and English (if required)
    • Training schedule has yet to be agreed upon, further details will be made available at a later date

    More training information

    You will work towards a Housing and Property Management Assistant Level 2 Apprenticeship Standard.

    You will have a dedicated industry expert to guide and coach you through the components of your programme and you'll experience a range of different learning opportunities.

    • Online learning and face to face training with Learn Plus Us Apprenticeship Tutors
    • Meetings with your dedicated trainer
    • E-learning
    • Interactive online workshops
    • Self-guided research
    • On-the-job instructions
    • Peer-to-peer mentoring
    • Personal development planning
    • Manager progress reviews

    Requirements

    Desirable qualifications

    GCSE in:

    • GCSE / Functional Skills Level 2 (grade 4 / C / Pass)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Presentation skills
    • Administrative skills
    • Number skills
    • Analytical skills
    • Logical
    • Team working
    • Initiative

    About this company

    Rent Connect is one of the largest privately run providers of nightly let temporary and emergency accommodation in England. Rent Connect partner local authorities across England providing self-contained properties, helping homeless individuals and families feel safe and secure. Rent Connect have been helping and supporting families and individuals by providing good quality, safe and comfortable homes across England since 2008

    https://www.rentconnect.co.uk/ (opens in new tab)

    After this apprenticeship

    • The expected career progression for this role is to become a full-time property manager with the skill and training provided

    Ask a question

    The contact for this apprenticeship is:

    SIMPLY ONE STOP LIMITED

    Dmytrij Lymar

    dmytrij.lymar@learnplusus.co.uk

    The reference code for this apprenticeship is VAC1000278309.

    Apply now

    Closes in 31 days (Wednesday 30 October at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.