Apprentice Administrative Assistant

Summary

A varied role, carrying out a wide range of admin tasks involved in the smooth running of a busy legal practice . This includes assisting the Accounts Team, archiving & retrieving files using the firm’s case management system, photocopying, filing & providing regular reception cover.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Days of the week: Monday - Friday Start time: 8.45am Finish: 5.15pm Option of occasional Saturday Morning 9.30am to 12.30pm (paid)
37 hours a week
Possible start date: Monday 4 November
Duration: 1 Year 3 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Closing and archiving of paper files - this involves physical filing and retrieval of files in and out of storage.
Data entry to update the practice’s database by processing the movement of files, wills and deeds that are archived or coming in or out of storage.
Providing daily lunchtime cover for the receptionist and at other times as required.
Going to the bank to carry out the daily banking and perform any deliveries or collections including taking parcels to the post office.
Taking payments from clients both in the office and over the telephone.
Photocopying and filing.
Opening the daily post and distributing it into the correct pigeon holes - franking outgoing post and taking to the post office each evening.
Monitoring the stationery stock levels and ensuring that orders are placed for stock when necessary.
Shopping for supplies e.g. tea, coffee, biscuits etc when necessary.
Any other reasonable tasks that may be necessary to assist with the smooth administration of the office.

Where you’ll work

CLIFFORD HOUSE

KEIGHLEY ROAD

SKIPTON

BD23 2NB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CRAVEN COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You'll be working towards a Level 3 Business Administrator apprenticeship qualification with Craven College. Learning structure to be confirmed.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Presentation skills
Administrative skills
Logical
Team working
Initiative
Patience

Other requirements

The company encourages employees to develop their skills and progress their careers and we have a number of employees who have taken this opportunity.

About this company

Solicitors firm providing legal services to individuals and businesses.

http://www.mewiessolicitors.co.uk/ (opens in new tab)

After this apprenticeship

There is the potential for a permanent role as a Administrative Assistant as part of the Admin support and Accounts Team. There is also the possibility of progressing with further qualifications.

Ask a question

The contact for this apprenticeship is:

CRAVEN COLLEGE

Holly McFadyen

hmcfadyen@craven-college.ac.uk

07584212921

The reference code for this apprenticeship is VAC1000278272.

Apply now

Closes on Thursday 31 October

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