IT Support Apprentice

Summary

We have an amazing opportunity to join an IT support business where you will undertake a variety of duties - developing, implementing and maintaining complete IT solutions such as networks, operating systems and applications - whilst undertaking an advanced IT Solutions apprenticeship with JBC skills training! Apply Now!

Annual wage: £15,000 a year
Minimum wage rates (opens in new tab)
Training course: IT solutions technician (level 3)
Hours: Monday - Friday, between 9.00am-5.30pm.
40 hours a week
Possible start date: Monday 21 October
Duration: 1 Year 3 Months
Positions available: 2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

We are looking for a dynamic, enthusiastic and customer focused individual with a passion for networking and infrastructure, to work in a well-established, vibrant company offering opportunities for growth and development. The role is for a networking apprentice, that wishes to learn to install cabled and Wi-Fi networks across large sites and be a part of an established team with years of experience.

Duties will include:

Log and resolve client issues, visit clients onsite to carry out range of IT support
Provide technical support to clients and enable them to make full use of the services they offer
Record and resolve faults wherever possible
Undertake minor repairs to computers and accessories as appropriate
Install new computer equipment and services, software, hardware and upgrades

Where you’ll work

CHARTER GATE QUARRY PARK CLOSE

MOULTON PARK INDUSTRIAL ESTATE

NORTHAMPTON

NN3 6QB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

JBC SKILLS TRAINING LIMITED

Your training course

IT solutions technician (level 3)

Equal to A level

Course contents

Your training plan

IT Solutions Technician Level 3 Apprenticeship Standard:

The Level 3 IT Solutions Technician programme is designed to provide the knowledge and skills to develop, implement and maintain complete IT solutions, including their hardware infrastructure. IT Solutions Technicians apply a professional methodology or framework to gather and analyse the requirements in order to design, develop, test and implement the most appropriate IT solutions.

This programme offers two pathways that provide the underpinning knowledge and skills in either a Hardware Solutions role or a Software Solutions role.

Modules:

BCS Level 3 IT Solutions Technician - Methodologies and Principles
BCS Level 3 IT Solutions Technician - Core Technical IT Knowledge
BCS Level 3 IT Solutions Technician - Security and Legislation

Route specific:

BCS Level 3 IT Solutions Technician - Hardware

On and off the job training and location to be confirmed.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade C/4 or above)
Maths (grade C/4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Customer care skills
Problem solving skills
Number skills
Analytical skills
Logical
Team working
Initiative

Other requirements

You will need to be locally based and have a full driving licence with access to their own transport to be suitable for employer requirements as 90% of work carried out is field based.

About this company

EasiPC are an education focused support provider with an aim to encourage teaching and learning through the confident use of technology

https://easipc.co.uk/ (opens in new tab)

After this apprenticeship

May lead to a permanent position at the end of the apprenticeship for the right candidate.

Ask a question

The contact for this apprenticeship is: