School Office Administrator Apprentice

Summary

An exciting opportunity to join our busy, supportive, & friendly team as a school office administrator. It's the perfect step to gain valuable knowledge & experience within business admin, whilst working towards a recognised qualification. You'll provide general clerical, administrative & financial support as part of a varied and interesting role.

Annual wage

£22,635 a year

Minimum wage rates (opens in new tab)

(£13.47 per hour)

Training course

Business administrator (level 3)

Hours

0830 - 1630 Monday to Friday (Term time only) 1 hour lunch break (unpaid)

36 hours a week

Possible start date

Friday 1 November

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Under the direction/supervision of senior staff to provide routine general clerical, administrative and financial support to the school.

Key external contacts - parent, suppliers, local authority officers
Key internal contacts - School business manager, staff, pupils, supply teachers
Undertake reception duties, answering routine telephone calls and face to face enquiries
Signing in visitors
Assist with pupil first aid/welfare duties, looking after sick pupils, liaising with parents/staff
Assisting with arrangements for visits by school nurse, photographer etc.
Provide routine clerical support, eg: photocopying, filing, faxing, emailing, complete routine forms
Maintain manual and computerised records/management information systems
Undertake typing, word-processing, and other IT based tasks
Sort and distribute mail
General routine administration, eg: registers/school meals
Operate office equipment
Arrange orderly and secure storage of supplies
Undertake routine financial administration, eg: collect and record dinner money
Be aware of and comply with policies and prcedures realing to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person
Be aware of and support difference, and ensure equal opportunities for all
Contribute to the overall ethos/work/aims of the school
Appreciate and support the role of other professionals
Attend and participate in relevant meetings as required
Participate in training and other learning activities and performance development as required
To have an up to date, enhanced DBS Disclosure (if successful, we will assist with this)

Where you’ll work

Ainslie Wood School

140 Ainslie Wood Road

London

E4 9DD

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

DERBY BUSINESS COLLEGE LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

In addition to gaining practical experience in the role, you will also attain an NVQ 3 Business Admin qualification which will help start your career and give you an insight into the business processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7
You receive 20% off the job training during this Apprenticeship which is included in your weekly working hours

Requirements

Essential qualifications

GCSE in:

English and maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Team working
Time management
Verbal & written communication
Work under pressure
Work to deadlines
Friendly and approachable

About this company

We believe that our school is a central point in our community and our children should be prepared to become valuable, contributing members of that community. We work to the principle that no one knows what anybody's full potential is and so we aim to just keep reaching higher and higher for everyone. We know that everyone is an individual and so we base everything we do on learning about individuals (children and adults), what they like, what they dislike, what they know and what they need to learn, and we try to provide them with exactly that. We know that learning should be engaging and fun and while we know that challenging learning is not always comfortable, it is always supported in a way which grows our skills and confidence.

https://www.ainsliewood.co.uk/ (opens in new tab)

Company benefits

Health and wellbeing programme through Care First. Employee Support. Training Opportunities through TES develop. Term time only working. Free Parking.

After this apprenticeship

Office Administrator role, career path to Senior Office Administrator, Office Manager

Ask a question

The contact for this apprenticeship is:

DERBY BUSINESS COLLEGE LIMITED

Heather Duffield

heather@dbc-training.co.uk

07375919487

The reference code for this apprenticeship is VAC1000278220.

Apply now

Closes in 14 days (Saturday 5 October at 11:59pm)

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