Internal Sales Executive apprentice

Summary

A Internal Sales Executive apprentice is required for a leading electrical wholesaler. The candidate will learn all the products of the Industry and liaise with customers on to the sales counter and sales office. Fantastic career progression opportunity for the right candidate.

Annual wage: £13,312 to £23,795.20 a year
Minimum wage rates (opens in new tab)
Training course: Sales executive (level 4)
Hours: Monday - Friday; 8.00am to 5.00pm (with 1-hour for lunch).
40 hours a week
Possible start date: Thursday 10 October
Duration: 1 Year 3 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Medlock Electrical Distributors are the largest independent wholesale group in the UK and a leading member of the ANEW buying consortium. Recent rapid growth has seen us increase our number of branches from 23 to 44 in the last 6 years and now have branches in the Republic of Ireland (Dublin and Cork), Scotland (Elgin, Stornoway and Inverness) and the Lake District (Kendal).

Medlock's were formed in 1910 and eight years ago celebrated our centenary. Our 108 years in electrical wholesaling gives us considerable experience and knowledge that enables us to give our customers a wide choice, great value but above all an unbeatable service.

Our Avenue own brand product range contains fast moving, competitively priced commodity products in all product areas: cable, cable accessories, cable management, circuit protection, fire and security, heating, water heating, lighting, lamps and tools. In addition we have recently launched our Avenger own brand range of LED lighting and our Avenue Basics range of budget price accessories. In addition, we hold huge stocks of all major brands across our branch network.

What is an Electrical Wholesaler?

Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.

After full training responsibilities will include:

Store transfers & stock control
Completing the paperwork within the office
Liaising with customers on the trade counter
Raising quotations
Opening new accounts
Mananing current accounts
Sales calls
Processing orders
Administration
Answering the telephone
Maybe required to help within the warehouse when busy

Some Sales or customer service experience is nice to have for this role.

Where you’ll work

Medlock Electrical

109-115 Elearnor Cross road

Walton Cross

EN8 7NT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

TRAINING ASSESSMENT & CONSULTANCY SERVICES LIMITED

Your training course

Sales executive (level 4)

Equal to higher national certificate (HNC)

Course contents

Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.

Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.

Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.

Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.

Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.

Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.

Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.

Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.

Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.

Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.

Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Your training plan

Completing a Level 4 Sales Executive Apprenticeship standard, consisting of:

Knowledge and competence qualification in Sales Executive Level 4
Functional Skills in maths and English if required
End-Point Assessment (EPA) - final test and observation

The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.

Notice of dates is agreed well in advance of a site visit. Training and assessment are conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4-9)
Maths (grade 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Problem solving skills
Number skills
Team working
Initiative
Physical fitness
Timekeeping
Enthusiasm
Keen to work and study

Other requirements

Please ensure you have looked at the travel time to the location and worked out the form of transport you will be taking. Please be aware that there is studying involved but in work time only.

About this company

EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.

After this apprenticeship

Opportunities that could arise after the apprenticeship are:

Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep

Ask a question

The contact for this apprenticeship is:

EDA LEARNING AND DEVELOPMENT LIMITED

Michelle McCutcheon

michelle@edaapprenticeshipsplus.co.uk

07990002071

The reference code for this apprenticeship is VAC1000278217.

Apply now

Closes in 9 days (Friday 4 October at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents