Mortgage Processing & Business apprentice

Summary

FANTASTIC POSITION! We are seeking a detail-oriented Mortgage Processing Administrator to join our nationwide mortgage and insurance brokerage. You'll support the processing team, ensuring accurate and timely documentation for mortgage applications. Great opportunity to kick-start your career, and APPLY NOW!

Annual wage

£13,300 a year

Minimum wage rates (opens in new tab)

£8.00 per hour during 12-week Probation period £8.50 Per hour afterwards. Review after a Year approximately between £13,300 - £14,000

Training course

Business administrator (level 3)

Hours

Average week might look like this. Monday, 09.30 - 17.30. Tuesday, 09.30 - 17.30. Wednesday, 09.30 – 17.30. Thursday, 09.30 - 17.30. Friday, 09.00 - 13.00 (Early finish!).

32 hours a week

Possible start date

Friday 1 November

Duration

1 Year 3 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Key Responsibilities:

Processing ID Checks
Handling inbound calls and responding to emails
Ensure all documentation is complete and accurate
Break down customer's documents into electronic files
Send out compliance packs to our customers
Look after our Google feedback
Communicate with clients and lenders
Learn how to use our task system

Where you’ll work

4

TURNBERRY HOUSE

4400 PARKWAY

WHITELEY

PO15 7FJ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BOOM TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administrator Standard, which includes:

Modules covering Skills, Knowledge, and Behaviours in Business
You'll have a personal tutor to guide you through your training
You will attend 1:1 sessions with your tutor every 2/3 weeks
End Point Assessment (online)
Occasional group classes with other learners
Functional Skills Level 2 in maths & English if required
Business Administrator Certificate from IFATE and City & Guilds

More information here https://boomtrainingltd.co.uk/courses/apprenticeships

Requirements

Essential qualifications

GCSE in:

English (grade 4/C or above)
Maths (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Customer care skills
Punctual
Confident
Mature
Polite

Other requirements

We do have dogs in the office occasionally. They are all friendly.

About this company

We are a nationwide mortgage and insurance brokerage dedicated to helping individuals find the best financial solutions tailored to their unique needs.

http://www.Justremortgages.biz (opens in new tab)

Company benefits

We are a casual dress office, jeans and t shirts and shorts in the summer etc… Pension contribution Health care after 3 years’ service We close at 13.00 on a Friday Holidays are 21 days a year plus all bank holidays, plus extra at Xmas.

After this apprenticeship

Full time position for the right candidate.
£20,000 a year but this could rise quite rapidly if the Candidate is able to step up and learn how to become a mortgage underwriter.

Ask a question

The contact for this apprenticeship is:

BOOM TRAINING LIMITED

Amy Gould

amy@boomtrainingltd.co.uk

02380004210

The reference code for this apprenticeship is VAC1000278201.

Apply now

Closes on Friday 25 October

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

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