Business Administration Apprentice

Summary

Ad Hoc Property Management Ltd are seeking a Business Administration Level 3 apprentice. Ad Hoc Property Management ltd provide innovative and practical solutions for securing properties whilst offering affordable living spaces across the UK.

Annual wage

£19,999.72 a year

Minimum wage rates (opens in new tab)

Weekly wage: £384.61 - £423.07 £19,999.72 is based on a minimum weekly wage of £384.61

Training course

Business administrator (level 3)

Hours

Monday - Friday 09:00 - 17:30 30 minute lunch break

40 hours a week

Possible start date

Friday 11 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Ad Hoc manages and secures commercial and residential buildings by occupying them with Property Guardians. Guardians are working individuals, or couples, with no dependents or pets living at the property. The property inspector and viewing executive will join a busy team in Bristol and actively inspect and conduct viewings of properties, undertake check-ins, check-outs of guardians around Bristol and the Southwest region.

Daily duties:

Complete detailed and timely inspections on Guardian units & properties completing the appropriate corporate forms and adhering to all corporate guidelines. Inspections are to be assessed against the Guardian Licence and known Health and Safety regulations
Pre-check in and check out inspections
Ensure buildings are ready for occupation - test all services are operating in properties, all keys are present and correctly numbered, ensuring units are labelled correctly, take meter readings and flag debt on key meters or lack of meters etc
Take photographs of properties as required for marketing and advertising, schedule of condition
Ensure asset removal has been completed and units have been cleared for hand backs and advise Manager if costs need to be incurred or taken from Guardian’s deposit
Examine records, reports, and documents in order to establish facts and detect discrepancies between inspections
Monitor logged tasks to ensure completion within agreed service level and provide monthly activity reports
Actively promote a safe working culture and compliance with all relevant Health and Safety and other statutory requirements
To adhere to the Company policy in regard to the management of the Company's pool cars/vans
Manage the data inputting of all required information into SalesForce ensuring the information is correct and follow the correct company procedures
To organise and carry out Guardian viewings, vetting, and registration in line with branch targets whilst maintaining quality of Guardians
Responding to all property queries by Guardians received through the Ad Hoc website or any other medium within 1 working day of receiving enquiry
Maximising the conversion rate of viewings by ensuring you are fully prepared for each viewing and have all the necessary information regarding vacant units and other available options within area
To take deposits and handle card and cash payments from guardians
To be field based as and when required travelling to client buildings to complete viewings and Guardian inductions
To undertake any other reasonable request as required by the company to facilitate the business needs in other regional offices.

Where you’ll work

33 Portland Square

Bristol

BS2 8RG

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WESTON COLLEGE OF FURTHER AND HIGHER EDUCATION

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

An apprenticeship includes regular training with Weston College. At least 20% of your working hours will be spent training or studying.

Online training portal available with over 150 courses
Assessor visits to the workplace once the workshops have finished to prepare you for your End Point Assessment
If you have not already achieved a C/4 + in both maths and English (or equivalent) and cannot provide evidence in the form of a certificate, you will also need to achieve Functional skills at Level 2, in both numeracy and literacy. This will include sitting an exam
End point assessment to achieve your final apprenticeship grade.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Customer care skills
Team working

Other requirements

Please note this vacancy may close early if sufficient applications are received.

About this company

Ad Hoc provides innovative and practical solutions for securing properties whilst offering affordable living spaces across the UK. Our Guardians, many of them key workers, pay around 30% less than equivalent market rates for their living spaces. Occupying vacant properties provides huge social value for all concerned and with the savings the Guardians make, they can plan for the future.

https://www.adhocproperty.co.uk/ (opens in new tab)

After this apprenticeship

Full time offer in the Guardian/Lettings Team, progression to supervisor/manager in time.

Ask a question

The contact for this apprenticeship is:

WESTON COLLEGE OF FURTHER AND HIGHER EDUCATION

Erin Allsworth

erin.allsworth@weston.ac.uk

01934411594

The reference code for this apprenticeship is VAC1000278156.

Apply now

Closes in 5 days (Thursday 3 October at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents