Apprentice Building Surveyor

Summary

Gain practical experience and essential skills in the growing social housing sector, working alongside experienced professionals. Contributing to housing management projects this is a solid foundation for further growth in the sector, setting you on a rewarding career path, potentially to Chartered Degree level (RICS).

Annual wage

£12,348 a year

Minimum wage rates (opens in new tab)

Year 1 Apprentice Rate 2024 (£12,348 - under 18) Year 1 Apprentice Rate 2024 (£16592 - Over 18) Year 2 Real Living Wage (£23,152 minimum, then subject to 2026 rate)

Training course

Surveying technician (level 3)

Hours

Monday to Thursday 9.00am- 5.00pm Friday 9.00am- 4.30pm One day allocated to studies Flexible working and flexi time is available

37 hours a week

Possible start date

Wednesday 16 October

Duration

2 Years

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

To assist with the programming of stock condition surveys and ensure all relevant information is captured and recorded
Provide excellent customer service to internal and external customers on the phone and face to face
Input data and compliance certificates to update Livin’s primary systems
Deliver high standards of customer care and respond within set targets to complaints and enquiries from customers
Maintain and update the Customer Experience Systems (CX)
Undertake general office administration including scanning, photocopying, filing and other related duties
Prepare and maintain project progress documents as required
Accurately compare, analyse and sort data, including energy efficiency, using excel spread sheets and Livin’s asset management software

Compliance

Understand the operational implementation of policies and procedures designed to ensure regulatory compliance with Gas Servicing Operations/Electrical safety/ Construction, Design and Management requirements
Be aware of all actions complying with responsibilities under policies and procedures designed to ensure regulatory compliance with Asbestos/Construction, Design and Management requirements. This includes notifying management of any problems in the application of procedures and maintaining an up-to-date knowledge of the relevant legislation and industry best practice
Use of systems and processes to ensure regulatory compliance with Construction, Design and Management requirements to be able to highlight and report on non-compliance and making recommendations for continuous improvement
To understand how energy performance surveys work to relating to thermal efficiency of housing and improvement works

Stock Condition

Assist with the undertaking of stock condition surveys and diagnosis on Livin’s housing, garages & commercial stock utilising the Asset Management Mobile Working Platform and updating records
Investigating, reporting and actioning works in relation to asset queries arising from the Customer Experience (CX) and CRM system via the Contact Centre and Repairs Team, reporting recommendations to the Asset Manager

Operational

Assist in Building Surveying duties, including undertaking surveys, collating and inputting data and maintaining of property files for buildings and projects
Input data and compliance certificates to update Livin’s primary systems
Ensuring best use of resources to maximise productivity
Understand property reports on minor works and projects as required, including drawings, address lists, scopes of works, costings, construction defects, photographs etc.
Prepare minor works specifications and issue work instructions/complex repair orders as required
Tailor provision to the needs of individuals, including offering flexible and bespoke options for tenants to enable them to continue living in their homes
Understand and contribute to key performance indicators in work area
Assist the Asset Manager in consulting with customers and staff of all teams regarding Livin’s investment programme

Where you’ll work

Farrell House Unit A2

Arlington Way

Spennymoor

Durham

DL16 6NL

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HARTLEPOOL COLLEGE OF FURTHER EDUCATION

Your training course

Surveying technician (level 3)

Equal to A level

Course contents

Your training plan

Training will be at Hartlepool College one day a week to carry out the Surveying Technician Level 3 qualification over 24 months Local transport is available from Newton Aycliffe, however, access to a car is preferable.

Professional registration ; you will become an Associate member of the Royal Institution of Chartered Surveyors (AssocRICS) and your fees will be paid during studies.

More training information

Training will be provided both in an office environment and also within our communities on site, the role will be a mix of both areas.

We are an award-winning not for profit housing association that currently owns nearly 9,000 homes across County Durham. We offer more than just a home. We help improve the lives of the people living in our homes and in our places. We work hard to make sure those homes are high quality, sustainable and adaptable, while meeting tenants’ current and future aspirations. We offer support that help people into work and training and increase their financial confidence and stability.

Our business plan, Plan A, sets out our strategy for a realistic path to success. It's flexible. It can cope with the things we do not yet know. Importantly it’s cohesive, ensuring we are working together with our teams, partners, tenants and residents to maximise the impact we can make by improving lives through the provision of sustainable homes.

Requirements

Essential qualifications

GCSE in:

4 GCSE’s inc Maths,English (grade Grade A-C/9 to 4 (equivalent))

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

Other requirements

The opportunity will involve working outside of the office and liaison with our customers on a face to face basis.

About this company

We are a local housing provider currently managing nearly 9,000 homes across County Durham. Our goal is to improve lives through sustainable home and places. We are an award winning not for profit housing association based in Spennymoor, County Durham. We work hard to make sure those homes are high quality, sustainable and adaptable, while meeting your current and future aspirations. We offer support that help people into work and training and increases their financial confidence and stability.

https://www.livin.co.uk/ (opens in new tab)

Company benefits

26.5 days holiday plus 8 bank holidays Up to 10 days flexi leave, subject to earning time Flexi time hours

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

This apprenticeship sets you on a rewarding career path. Should an apprentice be succesful in the role and meet the qualification requirements expected then full funding will be provided to access a Chartered Degree level in Surveying, supported by RICS.

Ask a question

The contact for this apprenticeship is:

LIVIN HOUSING LIMITED

Jason Fox

jason.fox@livin.co.uk

The reference code for this apprenticeship is VAC1000278147.

Apply now

Closes in 13 days (Thursday 3 October at 11:59pm)

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