Business Administration Apprentice (VPDH Heart and Lung Research Institute)

Summary

Are you eager to kickstart your career in business administration? Victor Phillip Dahdaleh Heart and Lung Research Institute is looking for a motivated Business Administrator Apprentice. As part of the role, you will be involved in co-ordinating events ranging from seminars led by world leading academics through to black tie dinners.

Annual wage: £18,581 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, shifts to be confirmed
36 hours a week
Possible start date: Monday 9 December
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Providing a supportive administrative service
Enthusiastic and proactive individuals
Effective communication and interpersonal skills
A willingness to learn and grow
Basic understanding of Office software (Microsoft Office, Google Suite, etc)
Handling enquiries as first point of contact, drafting replies to straightforward enquiries and referring others as appropriate, and maintaining a bank of useful contacts and standard replies
Assisting with Estates-related issues, liaising between departmental staff and contractors, and ensuring paperwork is completed
Contribute fresh ideas and insights to help drive our business forward
Work towards achieving a nationally recognized qualification
Good IT/AV skills
Deal with telephone enquiries in a warm welcoming manner
Diary management, arrange meetings, coordinate room bookings
Order catering and work alongside the Executive assistant to ensure efficient running of events/seminars and meetings
Support staff with IT/AV needs in the meeting rooms

Where you’ll work

Heart & Lung Research Institute

Biomedical Campus,

Papworth Road,

Cambridge

CB2 0BB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

CAMBRIDGE REGIONAL COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administrator Level 3 Apprenticeship Standard:

The practical period is the time dedicated to the development of the knowledge, skills and behaviours for your apprenticeship which includes the following components:

Level 3 Diploma in Business Administrator
Business Administrator - Knowledge, Skills and Behaviours
Functional Skills maths and English Level 2 (exemptions apply)
The apprentice would be assigned a Business Services assessor through the college, who would typically come out to visit in the workplace to assess workplace competence
The knowledge side would be provided via workshop remote sessions, assignments, evidence of workplace competence. Portfolio would be checked via an online Smart Assessor

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Team working
Initiative

About this company

The VPD-HLRI draws together the NHS, academia, industry, and charity to create a world-leading research environment. The institute has 400 staff and aims to deliver high-impact research, tackling global cardiovascular and respiratory diseases, some of the world's biggest killers.

http://www.cam.ac.uk (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

After your apprenticeship, if you want to continue to work within the University there are always plenty of roles you can apply for. Some of our past apprentices are now building their career within the University HR, Education, and Finance

Ask a question

The contact for this apprenticeship is:

CAMBRIDGE REGIONAL COLLEGE

Camilla

01223418778

The reference code for this apprenticeship is VAC1000278122.

Apply now

Closes in 19 days (Wednesday 9 October at 11:59pm)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

Cookies on Find an apprenticeship

Contents