Site Assistant Apprentice

The David Nieper Academy

ALFRETON, DE55 7JA

Closes in 20 days (Thursday 10 October at 11:59pm)

Posted on 19 September 2024

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Contents

Summary

You will be responsible for providing efficient and effective support to the Site Team at David Nieper Academy including ensuring that the cleaning, security and general appearance of the buildings and surrounding areas (including some grounds work/maintenance) are maintained in accordance with the required standards set by the academy.

Annual wage
£12,313.60 a year

Minimum wage rates (opens in new tab)

Training course
Facilities services operative (level 2)
Hours
Monday - Thursday, 8.00am - 4.00pm. Friday, 8.00am - 3.30pm, with some variation and flexibility required when the academy has evening events. 30 minutes unpaid lunch per day.

37 hours a week

Possible start date

Monday 14 October

Duration

1 Year 3 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Your responsibilities include:

  • Working with the site team to ensure the site is safe and secure e.g., locking/unlocking doors and windows, using tools and equipment safely, and adhering to health and safety regulations
  • Assist with maintaining security of the premises 
  • Assist with fire evacuation procedures
  • Ensure the site is clean and tidy e.g., clear spillages, clear debris from gutters
  • Assist with maintenance of minor issues e.g., basic plumbing, light replacements, snow clearing, touch-up paint work
  • Upkeep on general grounds maintenance e.g., mowing grass, hedge cutting etc.
  • Assist with moving and handling e.g., setting up furniture

Where you’ll work

GRANGE STREET

ALFRETON

DE55 7JA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

GREY SEAL ACADEMY LIMITED

Your training course

Facilities services operative (level 2)

Equal to GCSE

Course contents
  • Comply with relevant health, safety and environmental legislation (Health and Safety at Work etc Act 1974) e.g. logging incidents, posting/distributing health and safety notices, checking fire extinguishers, fire alarms, confirming that checks have been carried out, use of PPE
  • Comply with other relevant legislation e.g. food safety, employment rights and responsibilities, data protection, equality, diversity and inclusion
  • Comply with standard operating procedures (SOPs) e.g. permits to work, contractor risk assessments, safe systems of work, site inductions
  • Carry out health and safety checks in accordance with SOPs
  • Report the findings of health and safety checks in accordance with SOPs
  • Identify risks, hazards and threats to people, property and premises in accordance with SOPs
  • Act on the findings of health and safety checks in accordance with SOPs
  • Implement site emergency and evacuation procedures in accordance with SOPs e.g. acting as emergency evacuation marshal, submitting evacuation plans and reports/audits
  • Report on the actions taken in accordance with SOPs
  • Collaborate with other colleagues (e.g. security officers, cleaning operatives, receptionists, engineers and catering staff) in accordance with SOPs
  • Respond to customers’ queries and incidents in accordance with SOPs
  • Take action that is appropriate to the nature of the FM query (e.g. clarifying straightforward contractual/SLA queries, referrals/escalation)
  • Deal with complaints in accordance with SOPs
  • Keep customers informed of developments, issues and delays in accordance with SOPs
  • Apply policies in sustainability and corporate social responsibility in accordance with SOPs
  • Identify areas for improvement in sustainable and corporate social responsibility performance in accordance with SOPs
  • Make practicable suggestions for improvements to corporate social responsibility performance in accordance with SOPs
  • Operate the stock management system in accordance with SOPs e.g. stock checking, replenishment, stock ordering
  • Confirm the correct functioning of equipment used to deliver FM services in accordance with SOPs (e.g. franking machines, reprographics equipment, cleaning equipment, vending machines, catering trolleys, radios, walkie-talkies etc.)
  • Report the findings of premises and equipment inspections in accordance with SOPs
  • Carry out quality assurance checks in accordance with SOP's to ensure that FM services are delivered to the required standard.
  • Deal with feedback or escalate issues beyond their level of authority in accordance with SOP's
  • Collect FM-related information from a variety of sources (e.g. from BMS, helpdesk or in-house systems) in accordance with the task specification
  • Collate FM and health and safety information as specified (e.g. preparing preliminary reports such as energy usage and sustainability, heating systems, lighting systems, security and access systems) in accordance with the task specification
  • Identify and report on opportunities for improvement from information collected in accordance with the task specification using appropriate software applications and communication platforms
  • Provide support to the access management system in accordance with SOPs (e.g. ID checks, key authorization, security marking, security access data, building security alarm systems (access, CCTV etc)
  • Ensure communal areas meet required standards of cleanliness and presentation in accordance with SOPs (e.g. cleanliness checks, keeping the area tidy and free from hazards, maintaining the currency of publicity displays, dealing with post, deliveries and laundry, acting as a traffic marshal, removing rubbish etc)
  • Greet and treat visitors in accordance with SOPs
  • Ensure service areas are maintained in accordance with SOPs for cleanliness and hygiene (e.g food preparation areas, control rooms, compactors and refuse areas)
  • Support others through the provision of reception services, events organisation, hospitality and catering, room set-up and restoration in accordance with SOPs and the task specification
  • Report issues and problems in accordance with SOPs
  • Log jobs and arrange for repairs and engineering maintenance in accordance with SOPs
  • Carry out inspections of premises and facilities to ensure the correct functioning of buildings and plant equipment in accordance with SOPs e.g. access systems, temperature checks, repairs carried out
  • Carry out minor repairs and maintenance or ensure that they have been carried out in accordance with SOPs e.g. changing toner, changing batteries, replenishing stationary, PPM audits
  • Report the correct operation of FM buildings and equipment in accordance with SOPs
  • Keep asset registers up-to-date (checks, reconciliation, record keeping) in accordance with SOPs
  • Complete and keep up-to-date personal development plans
  • Keep FM-related skills up-to-date
  • Keep FM-related knowledge up-to-date
  • Manage customer expectations in accordance with SOPs and organizational expectations
  • Communicate with customers confidently and clearly using communication methods that are appropriate to the situation in accordance with organizational expectations
  • Support the project team constructively and in a way that engenders positive relationships in accordance with organizational expectations
  • Report on the extent that objectives have been met and escalate any issues in accordance with organizational expectations

    • Your training plan

    Your training will be provided by both your Employer and Grey Seal Academy.

    All training is delivered face to face at the workplace either on site or videoconferencing; this includes x1 training session and x1 coaching session per month.

    You will have access to an online portfolio and virtual learning environment to assist your training and assessment during your programme.

    During the Apprenticeship you will learn the following topics:

    • Support the delivery of the responsibilities of the Facilities
    • Services function in complying with health and safety and other legislation and organisational policies and procedures
    • Address FM-related risks, hazards and threats to people, property and premises
    • Provide customer service to internal and external customers to ensure the effective delivery of a range of facilities services
    • Support good sustainable practice in FM
    • Maintain soft FM services
    • Gather FM-related information for continuous improvement purposes
    • Deliver front-of-house services
    • Support hard FM functions
    • Maintain and develop competence in the FM industry/sector
    • Support the delivery of FM projects

    Upon completion of the apprenticeship, you will gain the following qualifications and Standard:

    • Facilities Services Operative Level 2 Apprenticeship Standard
    • Level 2 Certificate in Facilities Services Principles 
    • Functional Skills in mathematics Level 1/2 (if applicable)
    • Functional Skills in English Level 1/2 (if applicable)

    Requirements

    Desirable qualifications

    GCSE or equivalent in:

    • English (grade Grade D/3)
    • Mathematics (grade Grade D/3)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • Attention to detail
    • Problem solving skills
    • Team working
    • Initiative
    • Physical fitness

    About this company

    The David Nieper Academy is an academy in the town of Alfreton, Derbyshire. A brand-new school building was opened in early 2017. A key aspect of their vision is their focus on applied learning within all subject areas and across year groups. They have seen an increase in student numbers within each year group and are looking to build on this year on year. This is an immensely exciting time to be joining the academy and being a key driver in enhancing the academic and social achievement of their students.

    https://davidnieper.academy/ (opens in new tab)

    After this apprenticeship

    • Upon completion of the apprenticeship, the employer would look to offer a permanent position if this is available

    Ask a question

    The contact for this apprenticeship is:

    GREY SEAL ACADEMY LIMITED

    Helen Bate

    helen.bate@greysealacademy.co.uk

    01773829121

    The reference code for this apprenticeship is VAC1000278091.

    Apply now

    Closes in 20 days (Thursday 10 October at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.