Office Administration Apprentice

Summary

Whitelands Park Primary is a friendly, vibrant school, we are looking to train and support an Office Administration Apprentice, to work in our busy school office. You will be working closely with the team, supporting the Office Manager and Senior Administrator to ensure all administrative work is completed to a high standard and within deadlines.

Annual wage

Competitive

Minimum wage rates (opens in new tab)

16-17 years old £12,348 18-20 years old £16,592 21 and over £22,071

Training course

Business administrator (level 3)

Hours

Monday to Friday 8.30am - 5pm

37 hours a week

Possible start date

Monday 14 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

This will be a varied and busy administration role; you will be given full training to enable you to carry out the following tasks -

You will need to:

• Maintain the School's information system with pupil & family details.
• Ensure that all registers are up to date and follow up any unexplained absences.
• General administration to type correspondence or documents as requested by other members of staff.
• Monitoring school emails and forwarding / answering as appropriate.
• Covering Reception and telephone, welcoming visitors - ensuring correct procedures are followed.

Please note that duties will vary, and you will be expected to contribute to the overall aims of Whitelands Park Primary School when required.

Where you’ll work

Sagecroft Road

Thatcham

RG18 3FH

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

WEST BERKSHIRE TRAINING CONSORTIUM

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Full training will be given by Whitelands Park and you will attend WBTC offices in Newbury one day a month for group training, alongside a 1-1 monthly training and review meeting with your dedicated WBTC Training Consultant.

Requirements

Essential qualifications

GCSE in:

English (grade 4 or C)
Maths (grade 4 or C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Team working
Initiative
Non judgemental
Patience
Confidentiality
Enthusiasm

Other requirements

This role is based at Whitelands Park Primary, you would need to be able to work between the hours of We require the successful applicant to undertake an enhanced Criminal Record check via the Disclosure and Barring Service.

About this company

Our School Vision Our Vision and Aims embody the work of the school and the way we treat members of the community. We firmly believe that all children should enjoy their time in school, in a happy, safe and stimulating environment where they are cared for by a team of dedicated staff who are committed to achieving high standards in all aspects of school life. We believe that home and school should work in synergy, inspiring our children to reach their full potential and to develop a lifelong enthusiasm for learning, whilst also gaining self-confidence and independence. Our Aims Our aims are to provide a happy, safe and stimulating environment we: Recognise our children as individuals and work to meet their specific needs Expect high standards of behaviour from all children Provide a safe environment in which children learn to deal with risk appropriately and effectively Value and respect everybody. To achieve high standards we: Deliver high quality teaching to enable the best possible progress for all our children Aspire to be the best that we can be Encourage, recognise and reward excellence Provide a range of opportunities and activities to enable children to enhance and develop their personal strengths. To work in synergy with children’s families we: Have a close working relationship with parents Regularly update parents of their child’s progress and how they can support this at home Encourage parents and the community to become actively involved in school life.

https://www.whitelandsparkprimary.co.uk/ (opens in new tab)

After this apprenticeship

The Trust encouage on-going training and personal development.

Ask a question

The contact for this apprenticeship is:

WEST BERKSHIRE TRAINING CONSORTIUM

Rachel Eaves

rachel@wbtc-uk.com

07922 426414

The reference code for this apprenticeship is VAC1000278014.

Apply now

Closes in 8 days (Thursday 10 October at 11:59pm)

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