Sales and Business Development Apprentice - Bilingual advantageous not essential

LANDOR (UK) LTD

Bolton, BL2 6QF

Closes in 17 days (Monday 7 October at 11:59pm)

Posted on 19 September 2024

Print

Contents

Summary

A small independently owned business at forefront of specialty printing and imaging products, Looking for an adaptable person to learn and grow in developing strong relationships, take on the challenge of learning technical/complex products/applications, determination to succeed and achieve growth, business development and marketing activities.

Annual wage
£16,000 a year

Minimum wage rates (opens in new tab)

Training course
Sales executive (level 4)
Hours
37.5 hours per week, 09.00 - 17.30. Days to be confirmed.

37 hours a week

Possible start date

Monday 14 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Ideally Bilingual - French or a European language
  • Engage in the sales process and assist in business development.
  • Provide excellent customer service and guide customers through their journey with us.
  • Learn and understand the unique applications and technology specific to our industry.
  • Build and maintain relationships with customers, understanding their needs and how our products can help them excel.
  • Think critically about the synergies between our products, customers, and business development opportunities.
  • Be proactive in your learning, both through our apprenticeship program and through self-study.
  • A passion for learning and developing new skills in sales, customer service, and print technology.
  • A keen interest in specialty print products and their applications.
  • A passion for developing excellent communication and interpersonal skills (with our help)  to build strong relationships with customers.
  • A proactive and self-motivated attitude, with the ability to learn independently.
  • A willingness to grow and contribute to the success of a small, independent business and be part of a friendly and willing team.
  • Full support in your personal and professional development.
  • Training in sales, customer service, and the technical aspects of our products.
  • Hands-on experience in a growing company that leads the way in eco-friendly, innovative print solutions.
  • A welcoming and collaborative work environment.
  • Ongoing support alongside the apprenticeship program to help you succeed in your role.

Where you’ll work

Vale House

Vale Street

Bolton

Bolton

BL2 6QF

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

MERCURI INTERNATIONAL (UK) LIMITED

Your training course

Sales executive (level 4)

Equal to higher national certificate (HNC)

Course contents
  • Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
  • Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
  • Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
  • Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
  • Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
  • Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
  • Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
  • Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
  • Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
  • Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
  • Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

    • Your training plan

    • The apprenticeship includes regualar 121 sessions with your nominated learning and development coach, some virtual F2F sessions and if prior agreement is made F3F sessions and classroom days.

    More training information

    Sales Executive L4 (Equivalent to HNC)

    • You will be undertaking the L4 Sales Executive Programme, which will be delivered to you by Mercuri International UK
    • GSCE or Functional Skills in maths and English, required - Bilingual in French or anoher European language would be advantagous
    • Mercuri are Global Leaders in Sales and Leadership Training and a Business Improvement Consultancy. 

    The duration of the programme is approximately 12 months. Training is delivered through a series of  workshops, online learning and  coaching through 1:1 sessions with your nominated learning and development coach.

    The training and theory are designed to be relevant and applicable to your day-to-day role, it will challenge you and push you to achieve excellence.

    Requirements

    Essential qualifications

    GCSE in:

    • Maths and English (grade C/4)

    Desirable qualifications

    GCSE in:

    • French (grade C/4)
    • Science (grade C/4)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Problem solving skills
    • Presentation skills
    • Administrative skills
    • Number skills
    • Analytical skills
    • Logical
    • Team working
    • Creative
    • Initiative
    • Non judgemental
    • Patience

    Other requirements

    Our focus is on delivering premium-quality products that help our customers excel in their delivery in their respective industries, with pioneering fabrics Phototex and Liquid-Lamination. At the center of the core of the business is good working relationships both externally with suppliers and customers but also within the small team we enjoy as a hardworking, willing and adaptable group that enjoys the team spirit and employee care that we endorse strongly. To master our rather specialist markets, customers and challenges of specialty products we are looking for an adaptable person to work, learn and grow with us in developing strong relationships with our customers, take on the challenge of learning the technical and sometimes complex nature of our products and applications, but also the determination to succeed and help the business grow. As well as business development you will also be involved in our marketing activities. You will have the benefit of on site training with other experienced members of the team. You will need to have an adaptable and be prepared to be an excellent communicator and contributor to the team and take responsibilities hands on, as you develop and grow. We are seeking a motivated and enthusiastic Apprentice to join our team. This is a fantastic opportunity to gain hands-on experience in sales, business development, and customer service inside a dynamic, fast-paced environment. You will be working closely with our team to support customers who appreciate the premium quality of our products and rely on them to achieve their goals. Key Responsibilities: - Engage in the sales process and assist in business development. - Provide excellent customer service and guide customers through their journey with us. - Learn and understand the unique applications and technology specific to our industry. - Build and maintain relationships with customers, understanding their needs and how our products can help them excel. - Think critically about the synergies between our products, customers, and business development opportunities. - Be proactive in your learning, both through our apprenticeship program and through self-study. What We’re Looking For: - A passion for learning and developing new skills in sales, customer service, and print technology. - A keen interest in specialty print products and their applications. - A passion for developing excellent communication and interpersonal skills (with our help) to build strong relationships with customers. - A proactive and self-motivated attitude, with the ability to learn independently. - A willingness to grow and contribute to the success of a small, independent business and be part of a friendly and willing team. What We Offer: - Full support in your personal and professional development. - Training in sales, customer service, and the technical aspects of our products. - Hands-on experience in a growing company that leads the way in eco-friendly, innovative print solutions. - A welcoming and collaborative work environment. - Ongoing support alongside the apprenticeship program to help you succeed in your role.

    About this company

    Landor are market leaders in sustainable, quality and durable solutions and services for Retail, Display, Print, Art, Events, and visual communications, their products are innovative and eco friendly, the liquid lamination Coatings protects and enhances prints and the Phototex peel and stick fabrics remove and reposition without damaging.

    https://www.landoruk.com/ (opens in new tab)

    After this apprenticeship

    • The sales apprentice will grow within the business and contribute to the success of the company and be part of a friendly and willing team, this role for the successful applicant will be permanent.

    Ask a question

    The contact for this apprenticeship is:

    MERCURI INTERNATIONAL (UK) LIMITED

    Bernadette Stone

    bernadette.stone@mercuri.co.uk

    07552529792

    The reference code for this apprenticeship is VAC1000277878.

    Apply now

    Closes in 17 days (Monday 7 October at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.