Business Administrator Apprenticeship

Summary

Linthorpe Pharmacy began trading at the beginning of 2019 and has grown considerably in size since opening. Within this role you will be hosting and taking minutes for weekly meetings, organising events, admin will also be able to achieve their National Dispenser Qualification, file invoices and so much more.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday - Friday, 9.00am - 5.00pm (breaks to be confirmed)
37 hours a week
Possible start date: Monday 28 October
Duration: 1 Year 9 Months
Positions available: 2

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Answering phone calls, sending emails
Customer Service base via Telephone, email and some face-to-face
Filing invoices
Business Admin will be expected to understand financial documents and what they mean for the Business
Organisation of staff positions
Hosting and taking minutes for weekly meetings
Usage of MS Office tools such as Word, Excel, etc.
Compose letters and preparing paperwork for Ranjeet
Organise events for Business
Pharmacy - also open at Teesside Airport. Staff rota organisation of this branch
Admin will also be able to achieve their National Dispenser Qualification - A nationally recognised qualification

Where you’ll work

Unit 2C Cadcam Centre

High Force Road

TS2 1RH

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

MIDDLESBROUGH COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Business Administration (Level 3) Apprenticeship Standard Qualification
Day release at Middlesbrough College
On and off-the-job training
Training schedule has yet to be agreed upon, details will be made available at a later date

Requirements

Essential qualifications

GCSE or equivalent in:

Maths and English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Analytical skills
Logical
Team working
Creative
Initiative
Patience

Other requirements

This vacancy is to start immediately therefore you must be available to start before applying. All closing, interview and start dates are subject to change and may close early if sufficient applications are received. Please ensure you apply early to avoid disappointment. Northern Skills will check candidates' eligibility prior to any interviews.

About this company

We provide a full range of NHS and private pharmacy services including one off and repeat prescriptions, private prescriptions and more. We want to make ordering your prescription as easy as possible. All you need to do is to nominate Linthorpe Pharmacy and we can sort the rest out from there. We offer a number of bespoke services for certain conditions.

https://linthorpepharmacy.co.uk/who-we-are/ (opens in new tab)

After this apprenticeship

Depending on the circumstances of the business upon completion of the apprenticeship programme, there could be a potential position of employment available

Ask a question

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