Sales Executive Apprentice

Summary

This is a fantastic opportunity to join a well established business working within the health and safety and training sector. This is a varied role with a strong focus on sales and business development.

Annual wage

£11,980.80 a year

Minimum wage rates (opens in new tab)

Salary is competitive and can be negotiable subject to experience. Pay incentives will be offered throughout the duration of the apprenticeship.

Training course

Sales executive (level 4)

Hours

Monday to Friday 9a.m to 5p.m

36 hours a week

Possible start date

Sunday 13 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Duties and responsibilities will include (but not limited to):

Answering phones to customers and dealing with queries
Making outgoing sales calls
Engaging with customers and building rapport
Updating internal computer systems with customer contact information
Understanding of the organisation's products and services
Generating new business through a wide range of sales-based activities including cold calling
Providing general administration support
Being an effective team player

Where you’ll work

Suite 8 Crystal House

New Bedford Road

LU1 1HS

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE NVQ TRAINING CENTRE LIMITED

Your training course

Sales executive (level 4)

Equal to higher national certificate (HNC)

Course contents

Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.

Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.

Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.

Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.

Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.

Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.

Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.

Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.

Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.

Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.

Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.

Your training plan

Teaching and learning the skills, knowledge and behaviours to be a competent Sales Executive.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4 / C or above)
Maths (grade 4 / C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Administrative skills
Attention to detail
Communication skills
Customer care skills
Initiative
IT skills
Organisation skills
Sales Skills
Team working

Other requirements

Have you considered the apprenticeship the suitability of the pay, hours and location before applying?

About this company

Training / Health & Safety Consultants

After this apprenticeship

The company will offer long term career development on successful completion of this apprenticeship.

Ask a question

The contact for this apprenticeship is: