Business Administrator Apprenticeship at Porsche Specialist

Summary

We are looking for a business administrator to work for an expanding independent Porsche Specialist company, Your role will include customer service, looking after invoicing and payments, budgeting and ordering parts, administration and marketing.

Annual wage

£12,480 to £22,308 a year

Minimum wage rates (opens in new tab)

Dependant on experience

Training course

Business administrator (level 3)

Hours

Monday – Friday 9am till 5pm ½ hour unpaid lunchtime

37 hours a week

Possible start date

Monday 21 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Meeting and greeting customers
Condition report of vehicle
Data Collection
Organising job cards
Communication by telephone and e-mail
Invoicing and taking payments
Bookkeeping and budgeting
Planning schedule in workshop

Where you’ll work

RUNWAY FARM

HONILEY ROAD

KENILWORTH

CV8 1NQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

SOLIHULL COLLEGE AND UNIVERSITY CENTRE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Training will be provided by Solihull College and an assessor will be allocated to support you. Coaching in the workplace, on Teams as well as scheduled sessions at the Solihull campus and time spent training will be part of the agreed working hours. At the end of your training, you will complete a portfolio of evidence and a project report for this level 3 apprenticeship in business administration.

Requirements

Essential qualifications

GCSE in:

English (grade 4 (C) or above)
Maths (grade 4 (C) or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Team working
Creative
Initiative
Non judgemental
Patience

About this company

P.C.T. Select provide Porsche servicing & repairs by prior appointment from a workshop in rural Warwickshire. With convenient access from Coventry, Birmingham, Solihull and Sutton Coldfield. The owner have over 20 years of Porsche experience and provides exemplary service on all Porsche repairs, servicing, maintenance and engine rebuild.

After this apprenticeship

Potential progression to office manager as the business expands.

Ask a question

The contact for this apprenticeship is:

SOLIHULL COLLEGE AND UNIVERSITY CENTRE

Elaine Reeves

apprenticeships@solihull.ac.uk

0121 678 7181

The reference code for this apprenticeship is VAC1000277796.

Apply now

Closes in 26 days (Friday 18 October at 11:59pm)

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