Administration Apprentice

Summary

CQMS Ltd is looking for an enthusiastic person as an apprentice to join our growing team and provide administrative support to both our Consultancy Support and Safety-Scheme teams. At the end of the apprenticeship you will have gained work experience, developed valuable skills and achieved a qualification.

Annual wage: £12,480 a year
Minimum wage rates (opens in new tab)
Training course: Business administrator (level 3)
Hours: Monday to Friday; shifts TBC
37 hours a week
Possible start date: Monday 7 October
Duration: 1 Year 6 Months
Positions available: 1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Liaising with clients and colleagues over the telephone, addressing initial enquiries in a helpful, courteous manner
Inputting and maintaining data into bespoke safety packages
Production or updating of basic documents using a variety of Microsoft Office packages
Assisting with carrying out regular progress chasing activities (reminders etc.) in particular for compliance issue

Where you’ll work

The Clock

12-13 Westgate

NG31 6LT

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

GRANTHAM COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The apprentice will be required to study and complete assignments and assessments alongside their work. The apprenticeship is 18 months long plus 3 months for assessment. The apprentice will do paid training for 6 hours per week, delivered on Tuesdays at Grantham College, Stonebridge Road, Grantham, NG31 9AP.

The successful candidate will complete the level 3 Business Administrator apprenticeship and be awarded this qualification upon successful completion of the apprenticeship.

Requirements

Essential qualifications

GCSE in:

English (grade 4/C or above)
Maths (grade 4/C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Confidence

Other requirements

This is an office-based position and our offices are based on the first floor.

About this company

CQMS Ltd is a health and safety consultancy based in Grantham providing support to organisations nationwide.

http://www.cqms-ltd.com (opens in new tab)

Company benefits

Employee assistance programme. 22 days annual holiday.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

There is a full-time position available to the successful candidate upon completion of the apprenticehsip.

Ask a question

The contact for this apprenticeship is:

GRANTHAM COLLEGE

Eleanor Eaton

eleanor@cqms-ltd.com

01476 566665

The reference code for this apprenticeship is VAC1000277782.

Apply now

Closes in 10 days (Wednesday 2 October at 11:59pm)

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