Business Administrator Apprentice

Summary

The role involves supporting various parts of the organisation and interacting with internal and external customers. Adding value and enhancing efficiency, the business administrator supports functional areas, collaborates across teams, and resolves issues. Flexibility and responsiveness are key allowing the apprentice to develop a range of skills.

Annual wage

£12,096 a year

Minimum wage rates (opens in new tab)

The starting salary will be discussed at interview stage and will be dependent on qualifications and/or experience.

Training course

Business administrator (level 3)

Hours

To be confirmed at interview stage.

30 hours a week

Possible start date

Friday 1 November

Duration

1 Year 2 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike, from the public sector, private sector and charitable sector. The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services.

Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

The responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested. The flexibility and responsiveness required allows the apprentice to develop a wide range of skills.

The business administrator is expected to deliver their responsibilities efficiently and with integrity - showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative by managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.

Where you’ll work

Cuckfield

RH17 5BQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

THE EDUCATIONWISE ACADEMY LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The apprentice will receive training in supporting various parts of the organisation, interacting with customers, adding value, enhancing efficiency, supporting functional areas, collaborating across teams, and resolving issues.

Upon completion, the apprentice will earn a Level 3 Business Admin qualification.

Functional Skills in maths and English, if required.

Requirements

Desirable qualifications

GCSE or equivalent in:

Maths (grade A*-C/4-9)
English (grade A*-C/4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Logical
Team working
Initiative
Non judgemental
Patience

Other requirements

The hourly rate stated could be higher dependent on experience and qualifications. This will be fully discussed at interview stage. This employer would like applicants to have a background/work experience in a sports environment. You must be able to drive as you will be expected to make your way to different locations throughout the day. Public transport is not a viable option in this instance.

About this company

Whether it’s after-school gymnastics, curricular fencing classes or Performing Arts Holiday Camps, Premier Education have been loved across the UK since 1999. Our sessions are designed for children of all abilities and are run by highly trained professionals.

https://www.premier-education.com/ (opens in new tab)

After this apprenticeship

We believe that by working in our organisation you will be equipped with a wide range of skills and experiences that will allow you to be prepared for future employment.

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