IT Production Technician Apprentice (Gigacycle Ltd)

GIGACYCLE LTD

Manchester, M30 7NB

Closes in 31 days (Monday 21 October at 11:59pm)

Posted on 18 September 2024

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Summary

Gigacycle Limited are offering the chance for a candidate to take part in an IT Production Technician Apprenticeship. Working with a company with numerous awards and accolades, you will be part of a hungry and dynamic team that goes beyond the standard WEEE legislation to provide superior service, not knowing anything but success!

Annual wage
£15,000 a year

Minimum wage rates (opens in new tab)

Salary: £15,000 to £18,000

Training course
Digital support technician (level 3)
Hours
Monday to Friday (shifts to be confirmed).

37 hours a week

Possible start date

Monday 28 October

Duration

1 Year 6 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Join our team as a motivated IT Production Technician Apprentice, working in the role has excellent career opportunities to progress rapidly.

This role will be working within our data erasure facility specialising in the processing of laptops, desktops, servers and more. This will include data sanitisation or destruction of data bearing items, testing, and grading such items to produce an accurate report of the functionality and condition of each item within the production environment.

Your duties and responsibilities in this role will consist of:

  • Auditing IT hardware into our system
  • Erasing data using our specialist software and processes
  • Testing and grading equipment on our system
  • General IT hardware roles as fit to the business.
  • General warehouse duties

Where you’ll work

Unit G3 Barton Hall Industrial Estate ,Hardy Street

Eccles

Manchester

M30 7NB

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

FIREBRAND TRAINING LIMITED

Your training course

Digital support technician (level 3)

Equal to A level

Course contents
  • use digital technologies, including collaborative tools, to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice.
  • use data accurately and securely to meet business requirements and in line with organisational procedures and legislation.
  • apply information security principles, for example: information transfer, deletion, storage, usage and communications that may include using mobile devices.
  • provide an appropriate and effective response to enquiries, providing support and information utilising digital channels and in line with organisation protocols
  • operate digital information systems, for example• Management- Finance Human Resources• Bespoke departmental or organisational systems or databases
  • communicate effectively through a variety of different channels using terminology appropriate to the audience
  • use digital resources to extend own knowledge and skills relevant to their role
  • risk assess the organisational impact of decisions that they take
  • use digital systems to identify productivity and performance improvements
  • use digital technologies to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice
  • maintain system security in line with organisational policies.
  • support digital operations or digital change and transformation activities.
  • investigate application problems and enable resolution to maintain productivity and improve quality of service.
  • coach and guide stakeholders to develop their applications skills to use digital systems effectively.
  • monitor data to analyse systems use and provide insights to recommend use or applications developments.
  • support customers in the use of information, products and services through digital channels.
  • diagnoses technical problems by identifying and applying tools and techniques to undertake fault finding, recording and rectification.
  • maintain end-user systems physically or remotely. For example: software, hardware or operating systems
  • provide and direct end-users to tools and resources to help them to resolve their digital problems.
  • use digital technologies, including collaborative tools, to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice.
  • use data accurately and securely to meet business requirements and in line with organisational procedures and legislation.
  • apply information security principles, for example: information transfer, deletion, storage, usage and communications that may include using mobile devices.
  • provide an appropriate and effective response to enquiries, providing support and information utilising digital channels and in line with organisation protocols
  • operate digital information systems, for example• Management- Finance Human Resources• Bespoke departmental or organisational systems or databases
  • communicate effectively through a variety of different channels using terminology appropriate to the audience
  • use digital resources to extend own knowledge and skills relevant to their role
  • risk assess the organisational impact of decisions that they take
  • use digital systems to identify productivity and performance improvements
  • use digital technologies to operate effectively as part of a team, and with other stakeholders, enabling sharing of information and best practice
  • maintain system security in line with organisational policies.

    • Your training plan

    • Digital Support Technician Level 3 (A Level) Apprenticeship Standard
    • Training schedule has yet to be agreed upon, further details will be made available at a later date

    More training information

    Firebrand’s sector leading Level 3 Digital Support Technician (L3DST) Apprenticeship Programme trains apprentices to maximise the effective use of digital office technologies, productivity software and digital communications.

    Apprentices help their business and internal users maximise the use of digital technologies, as well as adapt to and exploit changes in technology to meet business objectives, maximise productivity and master digital communications.

    Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.

    Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Digital Support Technician apprenticeship:

    • CompTIA IT Fundamentals+
    • CompTIA Cloud Essentials +

    This programme covers:

    • Configuration, maintenance, and repair of systems faults
    • Support for the roll-out of installation and commission of new systems or upgrades
    • Continual improvement, business Continuity, Resilience
    • Customer Service and support
    • Security and Legislation; Digital security
    • Data management
    • Digital Information Management Systems Operation
    • Business and decision-making skills
    • Digital technologies including collaborative tools, office suites, conferencing facilities and mass email tools
    • Survey tools
    • Social media tools for business
    • SMS, live chat, video chat, web

    Requirements

    Essential qualifications

    Other in:

    • 5 GCSE's including English and Maths (grade (A*-C/9-4 or equivalent))

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • IT skills
    • Organisation skills
    • Team working
    • IT Hardware experience
    • Strong work ethic
    • Able to work on own initiativ
    • Work on own initiative
    • Efficient mindset
    • Able to work targets

    About this company

    Gigacycle Ltd are one of the leading IT disposal and recycling providers in the UK, that is based in Salford, Manchester. Working in accordance with the WEEE Directive and Environmental legislation in the UK, providing a service to assist organisations in the disposal of their redundant computers, IT and electrical equipment. Providing a full portfolio of services, the company are experts in computer disposal and data destruction. With Gigacycle being the one of highest accredited I.T asset disposal providers in the UK, they work with the likes of the NHS, Government and Education sectors and FTSE 100 companies. We have a secure processing facility and sales offices in Manchester. We provide services for clients all over the UK, using our fleet of own drivers and satellite tracked vehicles.

    After this apprenticeship

    • The role offers long term security and the opportunity to progress into a permanent position

    Ask a question

    The contact for this apprenticeship is:

    FIREBRAND TRAINING LIMITED

    The reference code for this apprenticeship is VAC1000277710.

    Apply now

    Closes in 31 days (Monday 21 October at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.