Apprentice Payroll Assistant

Summary

Are you looking to kickstart your finance career working in payroll for a business that cares about it’s employees progression? Do you possess a flair for mathematics and keen eye for detail? LivePay, a payroll services business based in Mansfield Nottinghamshire Derby is looking for a payroll apprentice to join their growing team!

Annual wage

£13,000 a year

Minimum wage rates (opens in new tab)

£13,000 - £14,000

Training course

Payroll administrator (level 3)

Hours

Monday - Friday 9am - 5pm

35 hours a week

Possible start date

Wednesday 16 October

Duration

1 Year 3 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

The vacancy is for an apprentice payroll assistant who will be part of our bureau team. We have three main parts to the business, projects, support and bureau.

The payroll administrator role is the main entry point to the business where experience is built with the eventual possibility progressing within the bureau team or graduating into one of the other more specialist teams.

The bureau team is responsible for the day to day processing of payrolls.

Most of our payrolls collect data through an internet portal and this is then checked and processed.

Some customers provide data on spreadsheets and a few by other means and it all needs to be entered into the system so that tax/ National Insurance etc. can be calculated, payslips produced and payments to employees made.

Reporting to the bureau manager, the candidate will be increasingly involved in all aspects of the payroll processing, including entering data, liaising with customers and problem solving.

Where you’ll work

SOVEREIGN HOUSE

LOWER OAKHAM WAY

OAKHAM BUSINESS PARK

MANSFIELD

NG18 5BY

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

EMA TRAINING LIMITED

Your training course

Payroll administrator (level 3)

Equal to A level

Course contents

gather, analyse and process payroll data and information

resolve different types of queries that may be presented from payroll customers such as employees, clients, management, explaining and documenting responses

deal with complaints, following processes and escalating complex situations

meet client or customer needs in line with service level agreements

provide customer service using agreed systems and processes, taking ownership for work applying agreed processes for checking

adhere to deadlines and process schedules both internal and statutory, mitigating the impact on the business, employees and clients of deadlines not being met by reprioritising tasks when dealing with conflicting or changing demands

select appropriate media for communication etc recognising the advantages and risks related to each method

escalate concerns relating to deadlines in a timely manner, suggesting solutions

use the appropriate communication media for each stakeholder for each situation. Examples may include ‘phone, face-to-face, email and letters, communicating and engaging professionally, accurately and appropriately, respecting the principles of data protection and confidentiality

Build and maintain trust and sound relationships with stakeholders to deliver quality payroll services

develop and maintain strong working relationships with team colleagues, supporting and collaborating to achieve results, seeking advice when appropriate within parameters of the role

use computerised payroll software and spreadsheet packages such as MS Excel

use systems and processes to support the payroll function. Examples may include the provision of accounting information and the Real Time Information submissions to His Majesty's Revenue and Customs (HMRC)