IT Technical Sales and Marketing Apprentice

Summary

You will play a crucial role in generating exceptional business opportunities for our clients. You will be making outbound calls to potential customers, representing our clients and factfinding to ascertain whether products/services would suit. Your aim will be to engage prospects, qualify leads, and contribute to successful sales outcomes.

Annual wage

£14,500 a year

Minimum wage rates (opens in new tab)

The salary will increase £500 with regular increaments based on achievement of milestones. In addition commision is paid from day one.

Training course

IT technical salesperson (level 3)

Hours

Mon to Fri, 9am to 5pm Early finish every other Friday.

37 hours a week

Possible start date

Monday 4 November

Duration

1 Year

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Conduct outbound calls to potential customers
Engage customers
Strategically assess customer needs
Schedule appointments for the sales team
Maintain accurate records
Collaborate with the team and client's sales team

Where you’ll work

45 KNIGHTSTONE GRANGE

HYTHE

SOUTHAMPTON

SO45 5LR

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

BASINGSTOKE ITEC LIMITED

Your training course

IT technical salesperson (level 3)

Equal to A level

Course contents

Communication: works both independently and as part of a team and following the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools.

Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management.

Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions.

Problem solving: applies structured techniques for troubleshooting, problem solving and analyses problems by selecting the appropriate tools and techniques in line with organisation guidance when dealing with sales as well as routine tasks

Assesses and qualifies sales leads by developing a clear understanding of clients’ business needs and advising how these might be met with appropriate products, tools and techniques.

Project management: works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects.

Interprets and follows: health and safety legislation to securely and professional work productively in the work environment; Data Protection Act 1998; Sales of Goods Act 1979.

Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors

Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation and can use the current hardware and operating systems available.

Database and Campaign Management: prioritises their contacts and keeps an up to date database knowing when and why to contact current consumers or prospects in line with organisational requirements.

Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business.

Logical and creative thinking skills

The ability to interact effectively and professionally with a range of different types of customer

Ability to think analytically and to solve problems

Ability to work independently and to take responsibility

Ability to work with a range of internal and external people

Ability to communicate effectively in a variety of situations

Ability to operate in a secure manner

Your training plan

Training is delivered on site and remotely
Training will be fortnightly
IT technical salesperson Level 3 apprenticeship standard
Functional Skills Level 2 in English and maths will be provided for those without GCSE Grade 4/C (or equivalent) if required

Requirements

Desirable qualifications

GCSE in:

English (grade 4)
maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Administrative skills
Team working
Creative
Non judgemental
Patience

About this company

We are a friendly, dedicated, and outgoing group, that firmly believes in having a strong work ethic while enjoying ourselves simultaneously. Whether in the office, at our socials, or down the pub on a Friday, we share the same motive and have the same goal in mind; have fun, build relationships, and get our clients great results.

After this apprenticeship

Opportunity to progress to level 4 qualifications

Ask a question

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