Business Admin Apprentice

INNOV8 SYNERGY LIMITED

Willenhall, WV13 2HA

Closes in 21 days (Saturday 12 October at 11:59pm)

Posted on 17 September 2024

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Summary

A recruitment agency, working within the manufacturing, construction, facilities, logistics and commercial sectors. Offering temporary, contract and permanent assignments. There is an abundance of training and development on offer but attitude is key.

Annual wage
£10,649.60 a year

Minimum wage rates (opens in new tab)

Salary to be reviewed

Training course
Business administrator (level 3)
Hours
Monday – Thursday 9am - 4pm Friday - 9am - 1pm.

32 hours a week

Possible start date

Tuesday 15 October

Duration

1 Year

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • Telephone inbound / outbound speaking with candidates and potential candidates
  • Filing of company and candidates details in line with GDPR standards
  • Compliance of legal requirements
  • Maintenance of reports via excel and CRM systems
  • Marketing and information gathering/reporting
  • Social media awareness

Where you’ll work

West Midlands House

Gipsy Lane

Willenhall

WV13 2HA

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

STAFF SELECT LTD

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

    • Your training plan

    • Business Administrator Level 3 Apprenticeship Standard
    • Functional Skills English and maths to level 2 if required 
    • Training location to be confirmed 

    Requirements

    Essential qualifications

    GCSE or equivalent in:

    • Maths & English (grade 3-4)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • Attention to detail
    • Organisation skills
    • Customer care skills
    • Administrative skills
    • Team working
    • Creative
    • Initiative
    • Knowledge of Microsoft 365

    Other requirements

    You will also need to have the following qualities: Continuous improvement ethic, embrace change and puts forward and acts on suggestions to improve processes and service levels. Strong interpersonal skills, communicate clearly and concisely and demonstrate effective listening skills. Strong customer service ethic, demonstrate a positive and courteous approach ensuring all customer queries are responded to quickly and efficiently Strong organising skills, methodical approach with close attention to detail and adherence to Company standards and procedure Good team player, enjoy supporting others to get things done.

    About this company

    At Innov8 Synergy Talent Management we are not one of those traditional recruitment businesses that roll out standard information and put constraints and hurdles in front of you. We are proactive, helping all our clients concentrate on their core business whilst ensuring you receive the service you deserve. We offer a wide range of recruitment packages, and business support functions to a whole host of business sectors. Innov8 Synergy Talent Management have both operational and strategic recruitment expertise with a proud reputation for providing people solutions. “Recruitment is a vital component in any business and something we can assist you with through our recruitment services provision if you are looking for permanent, contract or short-term temporary cover”.

    After this apprenticeship

    Potential to join a growing and ambitious team full time as a core valued member.

    Ask a question

    The contact for this apprenticeship is:

    STAFF SELECT LTD

    Ryan Whitehouse

    ryan.whitehouse@novatraining.co.uk

    The reference code for this apprenticeship is VAC1000277537.

    Apply now

    Closes in 21 days (Saturday 12 October at 11:59pm)

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